Email Security 9.0 Admin Guide

This Guide

About this Guide

Welcome to the SonicWall Email Security 9.0 Administration Guide. This guide provides information about configuring and using the different features for all facets of the SonicWall Email Security product, including Email Security appliances, the Email Security virtual appliance, and Email Security software.

The document contents include:

This chapter, This Guide, provides a general document overview and describes the conventions used within this guide.
Chapter 2, Deployment Planning, discusses the things you need to define and plan prior to implementing an Email Security product.
Chapter 3, System Configuration, reviews the commands and procedures for configuring Email Security. It focuses on the commands listed under the System option on the user interface.
Chapter 4, Anti-Spoofing, provides an overview and configuration information specific to the Anti-Spoofing feature.
Chapter 5, Anti-Spam, provides an overview and configuration information specific to the Anti-Spam feature.
Chapter 6, Anti-Phishing, describes how to protect your organization from email messages with fraudulent content or the intention to steal consumers’ personal identity and financial credentials.
Chapter 7, Anti-Virus, provides an overview and configuration information specific to the Anti-Virus feature.
Chapter 8, Capture ATP, describes the Capture ATP feature.
Chapter 9, Auditing, describes how you can monitor all emails, both inbound and outbound, that pass through Email Security.
Chapter 10, Policy & Compliance, describes how to write policies to filter messages and their contents as they enter or exit your organization. Note that policies can only be defined only by an administrator.
Chapter 11, Encryption Service, describes how the Encryption Service feature works in tandem with SonicWall Email Security as a Software-as-a-Service (SaaS), which provides secure mail delivery solutions.
Chapter 12, Users, Groups & Organizations, describes how to manage users in Email Security, sign in as any user, set their message management settings to corporate default, and edit their privileges in the system.
Chapter 13, Junk Box Management, describes how to review and process email messages that have been flagged as spam, virus-infected, organization policy violations, or phishing.
Chapter 14, Reports and Monitoring, provides information on how to view system status and another other Email Security data through the Reports & Monitoring option on the user interface.
Chapter 15, Downloads, reviews the tools available for you to download to enhance your spam-blocking capabilities.
Appendix A, Email Security Update for Split Mode, documents how to update your SonicWall Email Security hardware or Virtual Appliance solution that was configured in a Split Mode configuration.
Appendix B, Cipher Set, lists the current ciphers included in Email Security.
Appendix C, SonicWall Support, describes how to request support from SonicWall and what options are available.

Go to https://support.sonicwall.com/sonicwall-email-security/3300/technical-documents for the latest version of this guide as well as other SonicWall products and services documentation.

Guide Conventions

The following conventions used in this guide are as follows:


Text conventions




Highlights dialog box, window, and screen names. Also highlights buttons. Also used for file names and text or values you are being instructed to type into the interface.


Indicates the name of a technical manual. Also indicates emphasis on certain words in a sentence. Sometimes indicates the first instance of a significant term or concept.

Computer code

Indicates sample code or text to be typed into data fields.

Supported Platforms

Email Security 9.0 is supported on SonicWall Email Security appliances, as a software installation on Windows Server systems and as a virtual appliance on VMware ESX® or VMware ESXI™ platforms.

Supported Appliances

Email Security 9.0 is supported on the following SonicWall appliances:


32-Bit Versions

64-Bit Versions

Email Security 3300
Email Security Appliance 5000
Email Security 4300
Email Security Appliance 7000
Email Security 8300
Email Security Appliance 9000

Software Requirements

When installed as software, SonicWall Email Security 9.0 is supported on systems that meet the following requirements:


Server requirements for Email Security installed as software




Intel Pentium P4 or compatible CPU


8 GB of RAM

Hard disk space

Additional 160 GM minimum

Recommend installing on a separate drive. Your storage needs are based on your email volume, quarantine size, archived data, and auditing settings.

Operating system

Microsoft Hyper V Server 2012 R2 (64-bit)

Microsoft Hyper-V Server 2012 (64-bit)

Microsoft Hyper-V Server 2008 (64-bit)

Windows Server 2012 R2 (64-bit)

Windows Server 2012 (64-bit)

Windows Server 2008 R2 (64-bit)

Windows Small Business Server (SBS) 2008 (64-bit)

NOTE: Email Security 9.0 software is not supported on Windows systems running on VMware software. Only the Email Security virtual appliance is supported on VMware platforms.

Virtual Appliance Requirements

When installed as a virtual appliance, SonicWall Email Security 9.0 software is supported on systems that meet the following requirements.


System requirements for Email Security installed as a Virtual Appliance




1 CPU, can be expanded to 8 CPUs


8 GB of RAM, can be expanded to 64 GB

Hard disk space

160 GB thick provisioned hard disk space

Operating system

ESXi 5.1 and newer