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Content Filtering Client 3.1 Getting Started Guide

Installing & Uninstalling CFC

This section describes the process for installing the SonicWall Content Filtering Client on end user systems. Refer to the section that applies to the operating system for your end user system.

Topics:

Content Filtering Client can be installed on groups of systems by using standard tools like group policies. Those processes are not included in this document.

Windows Options

SonicWall Content Filtering Client can be easily installed on a Windows system, and there are several different ways of doing it. You need the login information for your MySonicWall account and the serial number for the network security appliance this client should be associated with. If you are configuring Content Filtering Client without a firewall appliance, refer to Licensing Content Filtering Client without a Network Security Appliance for more information.

Topics:

Installing MSI File with the Wizard

To install the Content Filtering Client on a Windows device using the CFC.msi:
1
Log in to your MySonicWall account.
2
Navigate to the Downloads > Download Center page.
3
In the Software Type field, select Content Filtering Client from the drop-down list to sort on that product.
4
Click on Content Filtering Client and save the CFC-<versionNum>.msi file to your local system, where <versionNum> is the current version number available.
5
Double-click the CFC-<versionNum>.msi file to start the installation setup wizard.

 
* 
NOTE: If you are behind the SonicWall firewall, you do not need to enter a serial number. During the install process the firewall is configured for enforcement and the firewall serial number is detected automatically.
6
In the next screen, input the serial number of the network security appliance associated with this system.

 
* 
NOTE: The serial number is required. If you are installing Content Filtering Client without a network security appliance you need virtual appliance number. Refer to Licensing Content Filtering Client without a Network Security Appliance for more information.
7
After the Setup Wizard completes the installation, click on Finish to complete the installation.

After a successful installation, the SonicWall Content Filtering Client program displays in the Control Panel Programs and Features window on the end user system. To verify, go to Start > Control Panel and click on Programs and Features. Look for Content Filtering Client in the list.

 
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NOTE: Content Filtering Client cannot be uninstalled through the Windows Control Panel Programs and Features. It must be uninstalled using the command line. Refer to Windows Command Line Uninstall for more information.

Command Line Installation

To install the Content Filtering Client .msi file from the command line:
1
Open a command line window.
2
Login in Admin mode.
3
Navigate to where the .msi file is located.
4
Type in the following command (bold text):
 

msiexec /i CFC<versionNum>.msi /l*v <cfcsetup.log> /qn serialnumber=<your serial number>

where:

/i

Installs the file listed immediately after the /i option. In this example the file being installed is CFC<versionNum>.msi, where <versionNum> is the version number of the software.

/l*v

Log verbose and log all information in the file name specified by the variable <cfcsetup.log>.

/qn

Performs a silent installation.

 
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NOTE: If you use the /qn option, you must open the DOS prompt as an administrator and specify the serial number of the appliance.

Ghost Installation

The SonicWall Content Filtering Client also supports a ghost installation.

To perform a ghost install:
1
Open a command line window.
2
Login in Admin mode.
3
Type in the following command:

msiexec /i CFC-<versionNum>.msi /l*v cfcsetup.log /qn serialnumber=<your serial number> ghost=1

where <versionNum> represents the version number of the CFC package and <your serial number> represents the serial number of your network appliance.

 
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NOTE: This must be the last application installed on your system. Do not reboot the system after completing the install until a ghost is created, otherwise the image from the ghost has the same GUID across multiple installs.

Windows Command Line Uninstall

Content Filtering Client does not have an uninstall option in Add/Remove Control Panel. Content Filtering Client uninstall requires admin privileges.

To uninstall Content Filtering Client version 3.x:
1
Open a command line window in Admin mode.
2
Run the following command to get uninstall information about the CFC application:
On Windows 64 bit system:
“C:\Program Files (x86)\SonicWall\Content Filtering Client” cfcservice -show install
On Windows 32 bit system:
“C:\Program Files\SonicWall\Content Filtering Client” cfcservice -show install

A sample of the output is shown below. Values vary, based on your installation.

Product Name: Content Filtering Client
Version: 3.1.55.0314
Publisher: SonicWall
Upgrade Code: {55159624-54cb-4ba1-82bc-1993614361a6}
Product Code: {BAD36ED1-9083-4C36-974D-3941DE2432DD}
Uninstall Command: msiexec.exe /X{BAD36ED1-9083-4C36-974D-3941DE2432DD} PASSWORD=<password>
Help Link: https://support.soniwall.com
Install Date: 20170315
Installed Language: 1033
Install Location: C:\Program files (x86)\SonicWall\Content Filtering Client\
Install Source: C:\Users\lsmirnov\D
esktop\3.1.55.0314\
Local Package: C:\WINDOWS\Installer\2f673029.msi

3
Find the uninstall command in the output from Step 2 and run it from the command line.

msiexec.exe /X{BAD36ED1-9083-4C36-974D-3941DE2432DD} PASSWORD=<password>

You can also find the uninstall password for this client from EPRS. Refer to the SonicWall Enforced Client Policy and Reporting Server Administration Guide for more information.

Mac Options

SonicWall Content Filtering Client can be easily installed the on a Mac system. You need the login information for your MySonicWall account and the serial number for the network security appliance this client should be associated with.

Topics:

Mac OS Installation

To install the SonicWall Content Filtering Client for a system running Mac OS:
1
Log in to your MySonicWall account.
2
Navigate to the Downloads > Download Center page.
3
In the Software Type field, select Content Filtering Client from the drop-down list to sort on that product.
4
Click on SonicWall Content Filtering Client Mac and save the CFCSetup_<versionNum>.pkg to your local system.
5
Double-click the CFCSetup.pkg to start the installation setup wizard.

6
Enter the serial number associated with the client when prompted.

7
Enter your system admin password when prompted. Once validated, the installation continues.

After the client is successfully installed, a notification displays.

Mac OS Uninstall

To uninstall the SonicWall Content Filtering Client from a Mac OS system, run the following script from the terminal:

/Library/SonicWALL/CFC/UninstallCFC

 
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NOTE: You may have to enter the admin password to complete the uninstallation process.

Chrome OS Installation

The most effective way to set up the installation for Chrome systems is for the domain administrator to configure everything in the Google Admin Console. Then all users associated with this specific domain have CFC installed automatically.

Users not belonging to any domain can follow these instructions to install CFC. They have to work with their local system administrator to get linked to the EPRS policy.

To install the SonicWall Content Filtering Client on a Chrome device:
1
Open a Chrome browser and navigate to the Chrome web store.
2
Search on content filtering to narrow the options.
3
Browse the application list and select SonicWall Content Filtering Server and SonicWall Content Filtering Extension.
4
Click on Install.
 
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NOTE: For more information on configuring Chrome see the Enforced Client Policy & Reporting Server Administration Guide.

Installation via Blocked Page

 
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NOTE: Blocked page installation is only available on Windows and Mac OS X. A blocked page installation cannot be performed on Chrome OS.

Blocked Page installation is enforced when a series of conditions in the SonicWall Content Filtering Client configuration are met:

Client CF Enforcement is enabled. (Configuring Client CF Enforcement has more information on how to configure that.)
The client tries to communicate with an untrusted network zone using a browser via HTTP.
The network security appliance has determined that the client system does not have SonicWall Content Filtering Client installed.

If all these conditions are met, the network security appliance redirects the end user to a Block Page that has a link for installing SonicWall Content Filtering Client.

To install the client:
1
Click Install Content Filtering Client on the block page.
2
Click the Download button.

3
After the installer file is downloaded, click Run.
4
When asked if you want the following program to make changes to this computer, say Yes.
 
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NOTE: If you are installing the client while connected behind the network security appliance, you do not need to enter a serial number. If you are outside the firewall, you need the serial number for the network security appliance. Contact your system administrator for the appliance for that information.

When installation via Blocked Page is complete, CF Client Enforcement needs to be configured for that user. Refer to Client CF Enforcement for details.