Cloud GMS Quick Start Guide

SonicWall Support

Technical support is available to customers who have purchased SonicWall products with a valid subscription.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. To access the Support Portal, go to https://support.sonicwall.com.

In addition, the Support Portal provides direct access to product support engineers through an online Service Request system.

The Support Portal enables you to:

View knowledge base articles and technical documentation
Download software
View video tutorials
Collaborate with peers and experts in user forums
Get licensing assistance
Access MySonicWall
Learn about SonicWall professional services
Register for training and certification

To contact SonicWall Support, refer to https://support.sonicwall.com/contact-support.

To view the SonicWall End User Product Agreement (EUPA), see https://www.sonicwall.com/legal/eupa.aspx. Select the language based on your geographic location to see the EUPA that applies to your region.

To view the free, online Certified SonicWall System Administrator training course, see https://support.sonicwall.com/sonicwall-analyzer/training/109/global-management-system-certification-cssa-level-course