Cloud GMS Quick Start Guide

MySonicWall Setup


You need a MySonicWall account: Sign up at https://www.mysonicwall.com/user/registration.aspx


Summary of Steps to Adding Unit to Cloud GMS

These are the steps for an advanced user who is already familiar with MySonicWall, GMS, the firewall user interface, and how to add a unit to Cloud GMS.

Enroll to Cloud GMS tenancy.
NOTE: You can skip this step if you have enrolled previously.
Activate Cloud GMS license for each firewall to MySonicWall.com.
Log in to the firewall and configure the GMS Management settings to point to cloudgms.global.sonicwall.com.
Click back to the Cloud GMS instance at www.MySonicCloud.com and log in to the Cloud GMS user interface.
Add a unit to Cloud GMS using “Add Unit” and by following the prompts.
Monitor the Status page for unit acquisition.
NOTE: Cloud GMS makes changes to the following configuration files for the firewall to be managed and to generate reports correctly.
Firewall > System > Administration > Enable Management Using GMS > Configure
Firewall > AppFlow > Flow Reporting > GMS Flow Server
Firewall > AppFlow > GMSFlow Server

Any changes to the settings disrupts the Cloud GMS management and report generation capability.

In addition to the above settings, Cloud GMS creates a Reporting tunnel between the firewall and Cloud GMS to upload the reporting data securely with a prefix “SGMS-<fw serial number>”. Do not make any changes to this tunnel.

Activating Cloud GMS

Log in to www.MySonicCloud.com by signing in with your MySonicWall account credentials, and follow the login instructions.

Click Next.

Enter your MySonicWall password credentials. If you have forgotten your password, you can click “Forgot password?” to receive a reminder from MySonicWall. If you would like to log in as a different user, click “Different user?” and you will return to the previous screen. After successfully logging in, you will be taken to the MySonicCloud Dashboard.
Activate Cloud GMS by clicking on “Go to MySonicWall” and completing the registration process.
NOTE: The initial login may show that “You do not have any products registered” which is expected.

If you have products registered, you will be taken to the Instances screen which shows the total number of licensed products Cloud GMS can manage.

If no Instances are available to license, click Enable Cloud GMS to provision a new Instance.

Clicking the “Enable Cloud GMS” link opens a popup where you can select a Data Center and establish a “friendly name” for that Instance.

Enter the necessary data and click Submit.

The new Instance appears in the Dashboard, and an email is triggered upon successful registration that invokes an automatic provisioning that also triggers an email with the following message:

“Congratulations! Cloud GMS has been successfully enabled.”

Click Done.

A list of licensed Instances along with their Friendly Names displays.

Click Instances.

In this screen, all serial numbers that have valid GMS subscriptions, but are not assigned under any Instance, are grouped under the Unassigned Instances. You can open a Cloud GMS Instance and establish an association between the two.

All other serial numbers that are assigned to corresponding Cloud GMS serial numbers can be reassigned to any one of the other Instances. Multiple Instances of Cloud GMS for a single user can only be assigned to any one of the serial numbers.

After clicking License New Firewall, a popup appears where you can Try or Activate Cloud GMS services on one or all of your registered firewalls.

Click Try or Activate a License to continue.

Clicking Try activates a trial license of the Cloud GMS Management + Reporting service for 30 days. Using the Try option deactivates the datacenter option as provisioning has already been established.

Click Activate to enable multiple activation keys for the Cloud GMS services available for this product.

NOTE: The option to License New Firewall does NOT appear if no Cloud GMS Instances are registered to you. This is possible if you are activating the service in MySonicWall where automatic provisioning of the tenant is done even when no Instances are registered.

Click Browser Refresh in the original session or log back in to www.MySonicCloud.com.
NOTE: You are now logged in to Cloud GMS.

Before you continue to Add a New Unit into Cloud GMS, you will need to activate one of three services; Cloud GMS Management and Reporting, Cloud GMS Management Only, or Cloud GMS Basic for every firewall.
NOTE: The service activation steps need to be repeated for each unit that is being added to Cloud GMS.
Log in to www.mysonicwall.com using the ID that you used to activate Cloud GMS.
Navigate to My Products > Product Management.
Select the firewall you want to add to Cloud GMS.
Page down to Applicable Services > Desktop and Server Software.
Click Try under Cloud GMS Management and Reporting.

Repeat the steps (b) through (e) for activating Cloud GMS on multiple units.

Managing Firewalls

When you visit the Manage Firewalls screen and have no Instances registered, you are taken to the Manage Instances screen. When you visit this screen with no firewalls present, you are taken to the Dashboard.

To manage a firewall,
Click the firewall serial number to access the MySonicWall service management screen.
Click the Instance serial number to access CloudGMS.global.SonicWall.com.
Clicking Try or Activate is the same as using Manage Instances.