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SonicWall Last Day Order Announcement for SonicWall SonicPoint-Ne Dual Band

Last Day Order Announcement

Dell SonicWALL is initiating the Last Day Order (LDO) notification for the Dell SonicWALL SonicPoint-Ne Dual-Band.  Last Day Order is the first phase of the Dell SonicWALL End of Life process outlined at the end of this document.  During this phase, authorized Dell SonicWALL partners and distributors may purchase SonicPoint-Ne Dual-Band SKUs from Dell SonicWALL.  After the LDO phase has ended, Dell SonicWALL will no longer accept orders for the SKUs listed below and the SonicPoint-Ne Dual-Band will transition to Active Retirement Mode (ARM).  Active Retirement Mode is the second phase of the Dell SonicWALL End of Life process outlined at the end of this document.

                                 

All official End of Life notifications and phase information is posted on the Product Lifecycle page of our Support website.

Products Affected                                                                         

Products affected by this LDO announcement are listed below:

Table 1 End of Life Information

Regions

Worldwide

Products

Dell SonicWALL SonicPoint-Ne Dual-Band

Product SKUs

See Table 2

Last Day Order Begins

August 13, 2015

Last Day Order Ends

September 30, 2015

Active Retirement Mode Begins

October 1, 2015

Active Retirement Mode Ends

September 30, 2017

Last Day to Purchase 1-year Support

N/A

Limited Retirement Mode Begins

October 1, 2017

Limited Retirement Mode Ends

September 30, 2020

End of Support Begins

October 1, 2020

Table 2 Affected Hardware SKUs

SonicPoint-Ne Description

SKU

Replacement SKU Description

Replacement SKU

SonicPoint-Ne Dual-Band with PoE Injector

01-SSC-8577

SonicPoint ACe with PoE Injector, includes 1 Yr 24x7 Support

01-SSC-0868

SonicPoint-Ne Dual-Band with PoE Injector INTL

01-SSC-8578

SonicPoint ACe w/o PoE Injector, includes 1 Yr 24x7 Support INTL

(For INTL countries in Asia Pacific except Japan)

01-SSC-0954

SonicPoint ACe with PoE Injector, includes 1 Yr 24x7 Support INTL

(For INTL countries outside Asia Pacific)

01-SSC-0883

4-Pack Bundle SonicPoint-Ne Dual-Band w/o PoE Injector

01-SSC-8590

SonicPoint ACe w/o PoE Injector 24x7 Support 3 Yr 4-pack 

01-SSC-0877

4-Pack Bundle SonicPoint-Ne Dual-Band w/o PoE Injector INTL

01-SSC-8591

SonicPoint ACe w/o PoE Injector 24x7 Support 3 Yr 4-pack INTL

01-SSC-0892

8-Pack Bundle SonicPoint-Ne Dual-Band w/o PoE Injector

01-SSC-8579

SonicPoint ACe w/o PoE Injector 24x7 Support 3 Yr 8-pack 

01-SSC-0878

8-Pack Bundle SonicPoint-Ne Dual-Band w/o PoE Injector INTL

01-SSC-8584

SonicPoint ACe w/o PoE Injector 24x7 Support 3 Yr 8-pack INTL

01-SSC-0893

SonicPoint-Ne Dual-Band with PoE Injector Firewall as a Service 1 Month

01-SSC-0135

SonicPoint-Ne Dual-Band with PoE Injector Firewall as a Service 1 Month

01-SSC-0713

SonicPoint-Ne Dual-Band with PoE Injector Firewall as a Service

Start-up

01-SSC-0171

SonicPoint-Ne Dual-Band with PoE Injector Firewall as a Service

Start-up

01-SSC-0710

Last Day Order

Last Day Order is the last day to order the product from Dell SonicWALL and signifies Dell SonicWALL's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, Dell SonicWALL and channel inventory and end-user demand. Last Day Order is informational only; products in this phase are active. Dell SonicWALL continues to sell support contracts.

Active Retirement Mode

Active Retirement Mode is an announcement by Dell SonicWALL to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time Dell SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device. Software/firmware support and hardware warranty are available throughout ARM for products with an active support contract. The duration of this phase is two years beginning one day after the end of Last Day Order. 

                        

1-Year Support Last Day Order

1-Year Support Last Day Order represents the final day to purchase a 1-year support contract or subscription service that bundles support from Dell SonicWALL. Partners and customers may purchase and activate the 1-year support contract so that the product will be eligible to receive support until the product has reached End of Support.

Limited Retirement Mode

Limited Retirement Mode (LRM) is an announcement by Dell SonicWALL to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs and security vulnerabilities. Support contracts are not available for purchase on products. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract. The duration of this phase is three years beginning one day after the end of Active Retirement Mode.

End of Support
End of Support (EOS) is an announcement by Dell SonicWALL to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable. Dell SonicWALL may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it. Should a technical issue arise on one of the subscription services that is offered during the End of Support phase, customers may be required to transition to an upgrade product at their own cost. Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.