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SonicWall is initiating the End of Support for GMS 7.0 and 7.1

End of Support Announcement

Dell SonicWALL is initiating the End of Support for GMS 7.0 and 7.1

                                 

All official End of Life notifications and phase information are posted on the Product Lifecycle page of our Support web site.

Products Affected                                                                         

Products affected by this End of Support announcement are listed below:

Table 1 End of Life Information

Regions

Worldwide

Products

Dell SonicWALL GMS 7.0 and 7.1

GMS 7.0/7.1 Last Day Order Begins

March 4, 2013 (7.0) and December 17, 2013 (7.1)

GMS 7.0/7.1 Last Day Order Ends

March 4, 2013 (7.0) and January 22, 2014 (7.1)

GMS 7.0/7.1 Active Retirement Mode Begins

March 5, 2013 (7.0) and January 23, 2014 (7.1)

GMS 7.0/7.1 Active Retirement Mode Ends

September 26, 2014 (7.0) and September 26, 2014 (7.1)

Last Day to Purchase 1-year Support

Support available on-going - upgrade to GMS 7.2/8.x or newer

GMS 7.0/7.1 Limited Retirement Mode Begins

September 27, 2014 (7.0) and September 27, 2014 (7.1)

GMS 7.0/7.1 Limited Retirement Mode Ends

September 26, 2016 (7.0) and September 26, 2016 (7.1)

GMS 7.0/7.1 End of Support Begins

September 27, 2016 (7.0) and September 27, 2016 (7.1)

Last Day Order

Last Day Order (LDO) is advanced notification to Dell SonicWALL distributors that Dell SonicWALL intends to start the end of life process.  The duration of this phase is variable and depends on numerous factors including material availability, Dell SonicWALL and channel inventory and end user demand.  Last Day Order is informational only.  Products in this phase are active.

Active Retirement Mode

Active Retirement Mode (ARM) is a statement by the company that it is no longer actively manufacturing or selling the product.  Products in ARM are removed from all price lists and marketing collateral. The duration of this phase is typically two years. 

Limited Retirement Mode

Limited Retirement Mode (LRM) is a statement by the company that it will no longer develop or release driver updates or bug fixes for these products.  Depending on inventory, technical capability, customer demand and gross margin, Dell SonicWALL will continue to offer support agreements on products in LRM.  LRM is a discretionary phase in the product lifecycle process.  For GMS 7.0 and 7.1, Dell strongly recommends an upgrade to 7.2 or 8.x for the latest hotfixes, features, and performance.

End of Support
End of Support (EOS) is an announcement by Dell SonicWALL to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable.  Dell SonicWALL may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it.  Should a technical issue arise on one of the subscription services that is offered during the End of Support phase, customers may be required to transition to an upgrade product at their own cost.  Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.