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SonicWall - Active Retirement Mode for SonicWall TZ 215 Wired model


Active Retirement Mode Announcement

Dell SonicWALL is initiating the Active Retirement Mode (ARM) notification for the Dell SonicWALL TZ 215 Wired model.  Active Retirement Mode is the second phase of the Dell SonicWALL End of Life process outlined at the end of this document.  During this phase Dell SonicWALL will no longer actively manufacture or sell the products listed below.  In addition, Dell SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device After the ARM phase has ended, the TZ 215 wired model will transition to Limited Retirement Mode (LRM).  Limited Retirement Mode is the fourth phase of the Dell SonicWALL End of Life process outlined at the end of this document.

All official End of Life notifications and phase information is posted on the Product Lifecycle page of our Support website.

Products Affected                                                                         

Products affected by this ARM announcement are listed below:

Table 1 End of Life Information

Regions

Worldwide

Products

Dell SonicWALL TZ 215 Wired Model

Product SKUs

See Tables 2 and 3

Last Day Order Begins

June 30, 2015

Last Day Order Ends

July 31, 2015

Active Retirement Mode Begins

August 1, 2015

Active Retirement Mode Ends

July 31, 2017

Last Day to Purchase 1-year Support

July 31, 2019

Limited Retirement Mode Begins

August 1, 2017

Limited Retirement Mode Ends

July 31, 2020

End of Support Begins

August 1, 2020

Table 2 Affected Hardware SKUs

TZ 215 Description

TZ 215 SKU

Replacement SKU Description

Replacement SKU

TZ 215

01-SSC-4976

Dell SonicWALL TZ400

01-SSC-0213

TZ 215 TOTALSECURE 1YR

01-SSC-4982

DELL SONICWALL TZ400 TOTALSECURE 1YR

01-SSC-0514

TZ 215 GEN4 FIREWALL REPLACEMENT WITH CGSS

01-SSC-4927

DELL SONICWALL TZ400 TOTALSECURE 1YR

01-SSC-0514

TZ 215 NFR

01-SSC-4988

DELL SONICWALL TZ400 NFR

01-SSC-0520

TZ 215 SECURE UPGRADE 2YR

01-SSC-4970

DELL SONICWALL TZ400 SECURE UPGRADE PLUS 2YR

01-SSC-0504

TZ 215 SECURE UPGRADE 3YR

01-SSC-4971

DELL SONICWALL TZ400 SECURE UPGRADE PLUS 3YR

01-SSC-0505

Table 3 Affected Support Service SKUs

Description

SKU

Last Day to Order

3-year Support Services

Dynamic Support 24x7 for TZ 215 Series (3 Yr)

01-SSC-4777

July 31, 2017

Dynamic Support 8x5 for TZ 215 Series (3 Yr)

01-SSC-4771

July 31, 2017

Comprehensive Gateway Security Suite for TZ 215 Series (3 Yr)

01-SSC-4795

July 31, 2017

2-year Support Services                                                              

Dynamic Support 24x7 for TZ 215 Series (2 Yr)               

01-SSC-4776

July 31, 2018

Dynamic Support 8x5 for TZ 215 Series (2 Yr)                 

01-SSC-4770

July 31, 2018

Comprehensive Gateway Security Suite for TZ 215 Series (2 Yr)

01-SSC-4794

July 31, 2018

1-year Support Services

Dynamic Support 24x7 for TZ 215 Series (1 Yr)

01-SSC-4775

July 31, 2019

Dynamic Support 8x5 for TZ 215 Series (1 Yr)

01-SSC-4769

July 31, 2019

Comprehensive Gateway Security Suite for TZ 215 Series (1 Yr)

01-SSC-4793

July 31, 2019

Last Day Order

Last Day Order is the last day to order the product from Dell SonicWALL and signifies Dell SonicWALL's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, Dell SonicWALL and channel inventory and end-user demand. Last Day Order is informational only; products in this phase are active. Dell SonicWALL continues to sell support contracts.

Active Retirement Mode

Active Retirement Mode is an announcement by Dell SonicWALL to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time Dell SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device. Software/firmware support and hardware warranty are available throughout ARM for products with an active support contract. The duration of this phase is two years beginning one day after the end of Last Day Order. 

                        

1-Year Support Last Day Order

1-Year Support Last Day Order represents the final day to purchase a 1-year support contract or subscription service that bundles support from Dell SonicWALL. Partners and customers may purchase and activate the 1-year support contract so that the product will be eligible to receive support until the product has reached End of Support.

Limited Retirement Mode

Limited Retirement Mode (LRM) is an announcement by Dell SonicWALL to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs and security vulnerabilities. Support contracts are not available for purchase on products. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract. The duration of this phase is three years beginning one day after the end of Active Retirement Mode.

End of Support
End of Support (EOS) is an announcement by Dell SonicWALL to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable. Dell SonicWALL may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it. Should a technical issue arise on one of the subscription services that is offered during the End of Support phase, customers may be required to transition to an upgrade product at their own cost. Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.