en-US
search-icon
SNWL - Icons

SonicWall - Active Retirement Mode for SonicWall NSA 220 Series


Active Retirement Mode Announcement

Dell SonicWALL is initiating the Active Retirement Mode (ARM) notification for the Dell SonicWALL NSA 220 series.  Active Retirement Mode is the second phase of the Dell SonicWALL End of Life process outlined at the end of this document.  During this phase Dell SonicWALL will no longer actively manufacture or sell the products listed below.  In addition, Dell SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device After the ARM phase has ended, the NSA 220 series will transition to Limited Retirement Mode (LRM).  Limited Retirement Mode is the fourth phase of the Dell SonicWALL End of Life process outlined at the end of this document.

                                 

All official End of Life notifications and phase information is posted on the Product Lifecycle page of our Support website.

Products Affected                                                                         

Products affected by this ARM announcement are listed below:

Table 1 End of Life Information

Regions

NOAM, EMEA

Products

NSA 220, NSA 220 Wireless-N

Product SKUs

See Tables 2 and 3

Last Day Order Begins

July 28, 2015

Last Day Order Ends

August 15, 2015

Active Retirement Mode Begins

August 16, 2015

Active Retirement Mode Ends

August 15, 2017

Last Day to Purchase 1-year Support

August 15, 2019

Limited Retirement Mode Begins

August 16, 2017

Limited Retirement Mode Ends

August 15, 2020

End of Support Begins

August 16, 2020

Table 2 Affected Hardware SKUs

NSA 220 Description

NSA 220 SKU

Replacement SKU Description

Replacement SKU

NSA 220 

01-SSC-9750

DELL SONICWALL TZ500

01-SSC-0211

NSA 220 WIRELESS-N 

01-SSC-9752

DELL SONICWALL TZ500 WIRELESS-AC 

 01-SSC-0212

NSA 220 SUPPORT BUNDLE 8X5 1YR

01-SSC-4659

DELL SONICWALL TZ500 WITH 8X5 SUPPORT 1YR 

01-SSC-0425

NSA 220 GEN4 FIREWALL REPLACEMENT WITH CGSS

01-SSC-4933

DELL SONICWALL TZ500 TOTALSECURE 1YR 

01-SSC-0445

NSA 220 GEN4 FIREWALL REPLACEMENT WITH 8X5 SUPPORT

01-SSC-4936

DELL SONICWALL TZ500 WITH 8X5 SUPPORT 1YR 

01-SSC-0425

NSA 220 SECURE UPGRADE 2YR

01-SSC-4957

DELL SONICWALL TZ500 SECURE UPGRADE PLUS 2YR

01-SSC-0428

NSA 220 SECURE UPGRADE 3YR

01-SSC-4958

DELL SONICWALL TZ500 SECURE UPGRADE PLUS 3YR

01-SSC-0429

NSA 220 TOTALSECURE 3YR

01-SSC-4966

DELL SONICWALL TZ500 TOTALSECURE 3YR

01-SSC-0434

NSA 220 HIGH AVAILABILITY

01-SSC-9732

DELL SONICWALL TZ500 HIGH AVAILABILITY

01-SSC-0439

NSA 220 NFR

01-SSC-9738

DELL SONICWALL TZ500 NFR

01-SSC-0442

NSA 220 TOTAL SECURE 1YR

01-SSC-9744

DELL SONICWALL TZ500 TOTALSECURE 1YR 

01-SSC-0445

NSA 220 WIRELESS-N SUPPORT BUNDLE 8X5 1YR

01-SSC-4660

DELL SONICWALL TZ500 WIRELESS-AC WITH 8X5 SUPPORT 1YR 

01-SSC-0426

NSA 220 WIRELESS-N SUPPORT BUNDLE 8X5 1YR INTL

01-SSC-4661

DELL SONICWALL TZ500 WIRELESS-AC INTL WITH 8X5 SUPPORT 1YR

01-SSC-0427

NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH CGSS

01-SSC-4934

DELL SONICWALL TZ500 WIRELESS-AC TOTALSECURE 1YR

01-SSC-0446

NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH CGSS INTL

01-SSC-4935

DELL SONICWALL TZ500 WIRELESS-AC INTL TOTALSECURE 1YR

01-SSC-0447

NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH 8X5 SUPPORT

01-SSC-4937

DELL SONICWALL TZ500 WIRELESS-AC WITH 8X5 SUPPORT 1YR 

01-SSC-0426

NSA 220 WIRELESS-N GEN4 FIREWALL REPLACEMENT WITH 8X5 SUPPORT INTL

01-SSC-4938

DELL SONICWALL TZ500 WIRELESS-AC INTL WITH 8X5 SUPPORT 1YR

01-SSC-0427

NSA 220 WIRELESS-N SECURE UPGRADE 2YR

01-SSC-4959

DELL SONICWALL TZ500 WIRELESS-AC SECURE UPGRADE PLUS 2YR

01-SSC-0430

NSA 220 WIRELESS-N SECURE UPGRADE 3YR

01-SSC-4960

DELL SONICWALL TZ500 WIRELESS-AC SECURE UPGRADE PLUS 3YR

01-SSC-0431

NSA 220 WIRELESS-N SECURE UPGRADE 2YR INTL

01-SSC-4961

DELL SONICWALL TZ500 WIRELESS-AC INTL SECURE UPGRADE PLUS 2YR

01-SSC-0432

NSA 220 WIRELESS-N SECURE UPGRADE 3YR INTL

01-SSC-4962

DELL SONICWALL TZ500 WIRELESS-AC INTL SECURE UPGRADE PLUS 3YR

01-SSC-0433

NSA 220 WIRELESS-N TOTALSECURE 3YR

01-SSC-4967

DELL SONICWALL TZ500 WIRELESS-AC TOTALSECURE 3YR

01-SSC-0435

NSA 220 WIRELESS-N TOTALSECURE 3YR INTL

01-SSC-4968

DELL SONICWALL TZ500 WIRELESS-AC INTL TOTALSECURE 3YR

01-SSC-0436

NSA 220 WIRELESS-N NFR

01-SSC-9739

DELL SONICWALL TZ500 WIRELESS-AC NFR

01-SSC-0443

NSA 220 WIRELESS-N INTL NFR

01-SSC-9740

DELL SONICWALL TZ500 WIRELESS-AC INTL NFR

01-SSC-0444

NSA 220 WIRELESS-N TOTAL SECURE 1YR

01-SSC-9745

DELL SONICWALL TZ500 WIRELESS-AC TOTALSECURE 1YR

01-SSC-0446

NSA 220 WIRELESS-N INTL TOTAL SECURE 1YR

01-SSC-9746

DELL SONICWALL TZ500 WIRELESS-AC INTL TOTALSECURE 1YR

01-SSC-0447

NSA 220 WIRELESS-N INTL

01-SSC-9753

DELL SONICWALL TZ500 WIRELESS-AC INTL

01-SSC-0449

NSA 220 WIRELESS-N SUPPORT BUNDLE 8X5 1YR

01-SSC-4660

DELL SONICWALL TZ500 WIRELESS-AC WITH 8X5 SUPPORT 1YR

01-SSC-0426

                                                                                                                                   

Table 3 Affected Support Service SKUs

Description

SKU

Last Day to Order

3-year Support Services

Dynamic Support 24x7 for NSA 220 Series (3 Yr)

01-SSC-4632

August 15, 2017

Dynamic Support 8x5 for NSA 220 Series (3 Yr)

01-SSC-4626

August 15, 2017

Comprehensive Gateway Security Suite for NSA 220 Series (3 Yr)

01-SSC-4650

August 15, 2017

2-year Support Services                                                              

Dynamic Support 24x7 for NSA 220 Series (2 Yr)           

01-SSC-4631

August 15, 2018

Dynamic Support 8x5 for NSA 220 Series (2 Yr)             

01-SSC-4625

August 15, 2018

Comprehensive Gateway Security Suite for NSA 220 Series (2 Yr)

01-SSC-4649

August 15, 2018

1-year Support Services

Dynamic Support 24x7 for NSA 220 Series (1 Yr)

01-SSC-4630

August 15, 2019

Dynamic Support 8x5 for NSA 220 Series (1 Yr)

01-SSC-4624

August 15, 2019

Comprehensive Gateway Security Suite for NSA 220 Series (1 Yr)

01-SSC-4648

August 15, 2019

Last Day Order

Last Day Order is the last day to order the product from Dell SonicWALL and signifies Dell SonicWALL's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, Dell SonicWALL and channel inventory and end-user demand. Last Day Order is informational only; products in this phase are active. Dell SonicWALL continues to sell support contracts.

Active Retirement Mode

Active Retirement Mode is an announcement by Dell SonicWALL to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time Dell SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device. Software/firmware support and hardware warranty are available throughout ARM for products with an active support contract. The duration of this phase is two years beginning one day after the end of Last Day Order. 

                        

1-Year Support Last Day Order

1-Year Support Last Day Order represents the final day to purchase a 1-year support contract or subscription service that bundles support from Dell SonicWALL. Partners and customers may purchase and activate the 1-year support contract so that the product will be eligible to receive support until the product has reached End of Support.

Limited Retirement Mode

Limited Retirement Mode (LRM) is an announcement by Dell SonicWALL to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs and security vulnerabilities. Support contracts are not available for purchase on products. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract. The duration of this phase is three years beginning one day after the end of Active Retirement Mode.

End of Support
End of Support (EOS) is an announcement by Dell SonicWALL to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable. Dell SonicWALL may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it. Should a technical issue arise on one of the subscription services that is offered during the End of Support phase, customers may be required to transition to an upgrade product at their own cost. Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.