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SonicWall Active Retirement Mode Announcement for the SonicWall SRA 1600, SRA 4600, SRA EX 6000 and SRA EX 7000

SonicWALL Active Retirement Mode Announcement for SonicWALL SRA 1600,

SRA 4600, SRA EX6000 & SRA EX7000

Active Retirement Mode Announcement

 SonicWALL is initiating the Active Retirement Mode (ARM) notification for the SonicWALL SRA 1600, SRA 4600, SRA EX 6000 and SRA EX 7000.  Active Retirement Mode is the second phase of the  SonicWALL End of Life process outlined at the end of this document.  During this phase  SonicWALL will no longer actively manufacture or sell the products listed below.  In addition,  SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device After the ARM phase has ended, these SRA appliances will transition to Limited Retirement Mode (LRM).  Limited Retirement Mode is the fourth phase of the  SonicWALL End of Life process outlined at the end of this document.

                                 

All official End of Life notifications and phase information is posted on the Product Lifecycle page of our Support website.

Products Affected                                                                        

Products affected by this ARM announcement are listed below:

Table 1 End of Life Information

Regions

Worldwide

Products

SRA 1600, SRA 4600, SRA EX6000, SRA EX7000

Product SKUs

See Tables 2 and 3

Last Day Order Begins

October 1, 2016

Last Day Order Ends

October 31, 2016

Active Retirement Mode Begins

November 1, 2016

Active Retirement Mode Ends

October 31, 2018

Last Day to Purchase 1-year Support

October 31, 2018

Limited Retirement Mode Begins

November 1, 2018

Limited Retirement Mode Ends

October 31, 2019

End of Support Begins

November 1, 2019

Table 2 Affected Hardware SKUs

SKU Description

SKU

Replacement SKU Description

Replacement SKU

 SONICWALL SRA 1600 BASE APPLIANCE WITH 5 USER LICENSE

01-SSC-6594

SMA 200 WITH 5 USER LICENSE

01-SSC-2231

 SONICWALL SRA 1600 SECURE UPGRADE PLUS WITH 24X7 SUPPORT (1 YEAR)

01-SSC-4477

SONICWALL SMA 200 SECURE UPGRADE PLUS UP TO 25USER 1YR

01-SSC-2418

SONICWALL SMA 200 SECURE UPGRADE PLUS 26-50USER 1YR

01-SSC-2909

 SONICWALL SRA 1600 10 USER SECURE UPGRADE PLUS 3 YR DYNAMIC SUPPORT 24X7

01-SSC-7159

SONICWALL SMA 200 SECURE UPGRADE PLUS UP TO 25USER 3YR

01-SSC-2419

SONICWALL SMA 200 SECURE UPGRADE PLUS 26-50USER 3YR

01-SSC-2420

 SONICWALL SRA 1600 10 USER SECURE UPGRADE PLUS 2 YR DYNAMIC SUPPORT 24X7

01-SSC-7158

NA

NA

 SONICWALL SRA 4600 BASE APPLIANCE WITH 25 USER LICENSE

01-SSC-6596

SMA 400 WITH 25 USER LICENSE

01-SSC-2243

 SONICWALL SRA 4600 SECURE UPGRADE PLUS WITH 24X7 SUPPORT (1 YEAR)

01-SSC-4478

SONICWALL SMA 400 SECURE UPGRADE PLUS UP TO 100USER 1YR

01-SSC-2415

SONICWALL SMA 400 SECURE UPGRADE PLUS 101-250USER 1YR

01-SSC-2908

 SONICWALL SRA 4600 100 USER SECURE UPGRADE PLUS 3 YR DYNAMIC SUPPORT 24X7

01-SSC-7157

SONICWALL SMA 400 SECURE UPGRADE PLUS UP TO 100USER 3YR

01-SSC-2416

SONICWALL SMA 400 SECURE UPGRADE PLUS 101-250USER 3YR

01-SSC-2417

 SONICWALL SRA 4600 100 USER SECURE UPGRADE PLUS 2 YR DYNAMIC SUPPORT 24X7

01-SSC-7156

NA

NA

 SRA EX6000 BASE APPLIANCE

01-SSC-9601

 SECURE MOBILE ACCESS 6200 WITH ADMINISTRATOR TEST LICENSE

01-SSC-2300

 SRA EX7000 BASE APPLIANCE

01-SSC-9602

 SECURE MOBILE ACCESS 7200 WITH ADMINISTRATOR TEST LICENSE

01-SSC-2301

                                                                                                                                   

Table 3 Affected Support Service SKUs

Description

SKU

Last Day to Order

2-year Support Services

24X7 SUPPORT FOR SRA 1600 UP TO 25USER 2YR

01-SSC-7142

October 31, 2017

STANDARD SUPPORT FOR SRA 1600 UP TO 25USER 2YR

01-SSC-7145

October 31, 2017

24X7 SUPPORT FOR SRA 1600 UP TO 50USER 2YR

01-SSC-7148

October 31, 2017

STANDARD SUPPORT FOR SRA 1600 UP TO 50USER 2YR

01-SSC-7151

October 31, 2017

24X7 SUPPORT FOR SRA 4600 UP TO 100USER 2YR

01-SSC-7124

October 31, 2017

24X7 SUPPORT FOR SRA 4600 UP TO 500USER 2YR

01-SSC-7130

October 31, 2017

STANDARD SUPPORT FOR SRA 4600 UP TO 100USER 2YR

01-SSC-7127

October 31, 2017

STANDARD SUPPORT FOR SRA 4600 UP TO 500USER 2YR

01-SSC-7133

October 31, 2017

24X7 SUPPORT FOR SRA EX7000 5 USER 2 YR - STACKABLE

01-SSC-7886

October 31, 2017

24X7 SUPPORT FOR SRA EX7000 10 USER 2 YR - STACKABLE

01-SSC-7889

October 31, 2017

24X7 SUPPORT FOR SRA EX7000 25 USER 2 YR - STACKABLE

01-SSC-7892

October 31, 2017

24X7 SUPPORT FOR SRA EX7000 50 USER 2 YR - STACKABLE

01-SSC-7895

October 31, 2017

24X7 SUPPORT FOR SRA EX7000 100 USER 2 YR - STACKABLE

01-SSC-7898

October 31, 2017

24X7 SUPPORT FOR SRA EX7000 250 USER 2 YR - STACKABLE

01-SSC-7943

October 31, 2017

24X7 SUPPORT FOR SRA EX7000 500 USER 2 YR - STACKABLE

01-SSC-7901

October 31, 2017

24X7 SUPPORT FOR SRA EX7000 1000 USER 2 YR - STACKABLE

01-SSC-7904

October 31, 2017

24X7 SUPPORT FOR SRA EX7000 2500 USER 2 YR - STACKABLE

01-SSC-7907

October 31, 2017

24X7 SUPPORT FOR SRA EX7000 5000 USER 2 YR - STACKABLE

01-SSC-7910

October 31, 2017

24X7 SUPPORT FOR SRA EX6000 5 USER 2 YR - STACKABLE

01-SSC-7920

October 31, 2017

24x7 SUPPORT FOR SRA EX6000 10 USER 2 YR - STACKABLE

01-SSC-7923

October 31, 2017

24X7 SUPPORT FOR SRA EX6000 25 USER 2 YR - STACKABLE

01-SSC-7926

October 31, 2017

24x7 SUPPORT FOR SRA EX6000 50 USER 2 YR - STACKABLE

01-SSC-7929

October 31, 2017

24X7 SUPPORT FOR SRA EX6000 100 USER 2 YR - STACKABLE

01-SSC-7932

October 31, 2017

24X7 SUPPORT FOR SRA EX6000 250 USER 2 YR - STACKABLE

01-SSC-7936

October 31, 2017

1-year Support Services

24X7 SUPPORT FOR SRA 1600 UP TO 25USER 1YR

01-SSC-7141

October 31, 2018

STANDARD SUPPORT FOR SRA 1600 UP TO 25USER 1YR

01-SSC-7144

October 31, 2018

24X7 SUPPORT FOR SRA 1600 UP TO 50USER 1YR

01-SSC-7147

October 31, 2018

STANDARD SUPPORT FOR SRA 1600 UP TO 50USER 1YR

01-SSC-7150

October 31, 2018

24X7 SUPPORT FOR SRA 4600 UP TO 100USER 1YR

01-SSC-7123

October 31, 2018

24X7 SUPPORT FOR SRA 4600 UP TO 500USER 1YR

01-SSC-7129

October 31, 2018

STANDARD SUPPORT FOR SRA 4600 UP TO 100USER 1YR

01-SSC-7126

October 31, 2018

STANDARD SUPPORT FOR SRA 4600 UP TO 500USER 1YR

01-SSC-7132

October 31, 2018

24X7 SUPPORT FOR SRA EX7000 5 USER 1 YR - STACKABLE

01-SSC-7885

October 31, 2018

24X7 SUPPORT FOR SRA EX7000 10 USER 1 YR - STACKABLE

01-SSC-7888

October 31, 2018

24X7 SUPPORT FOR SRA EX7000 25 USER 1 YR - STACKABLE

01-SSC-7891

October 31, 2018

24X7 SUPPORT FOR SRA EX7000 50 USER 1 YR - STACKABLE

01-SSC-7894

October 31, 2018

24X7 SUPPORT FOR SRA EX7000 100 USER 1 YR - STACKABLE

01-SSC-7897

October 31, 2018

24X7 SUPPORT FOR SRA EX7000 250 USER 1 YR - STACKABLE

01-SSC-7942

October 31, 2018

24X7 SUPPORT FOR SRA EX7000 500 USER 1 YR - STACKABLE

01-SSC-7900

October 31, 2018

24X7 SUPPORT FOR SRA EX7000 1000 USER 1 YR - STACKABLE

01-SSC-7903

October 31, 2018

24X7 SUPPORT FOR SRA EX7000 2500 USER 1 YR - STACKABLE

01-SSC-7906

October 31, 2018

24X7 SUPPORT FOR SRA EX7000 5000 USER 1 YR - STACKABLE

01-SSC-7909

October 31, 2018

24X7 SUPPORT FOR SRA EX6000 5 USER 1 YR - STACKABLE

01-SSC-7919

October 31, 2018

24x7 SUPPORT FOR SRA EX6000 10 USER 1 YR - STACKABLE

01-SSC-7922

October 31, 2018

24X7 SUPPORT FOR SRA EX6000 25 USER 1 YR - STACKABLE

01-SSC-7925

October 31, 2018

24x7 SUPPORT FOR SRA EX6000 50 USER 1 YR - STACKABLE

01-SSC-7928

October 31, 2018

24X7 SUPPORT FOR SRA EX6000 100 USER 1 YR - STACKABLE

01-SSC-7931

October 31, 2018

24X7 SUPPORT FOR SRA EX6000 250 USER 1 YR - STACKABLE

01-SSC-7935

October 31, 2018

Last Day Order

Last Day Order is the last day to order the product from  SonicWALL and signifies  SonicWALL's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability,  SonicWALL and channel inventory and end-user demand. Last Day Order is informational only; products in this phase are active.  SonicWALL continues to sell support contracts.

Active Retirement Mode

Active Retirement Mode is an announcement by  SonicWALL to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time  SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device. Software/firmware support and hardware warranty are available throughout ARM for products with an active support contract. The duration of this phase is two years beginning one day after the end of Last Day Order. 

                        

1-Year Support Last Day Order

1-Year Support Last Day Order represents the final day to purchase a 1-year support contract or subscription service that bundles support from  SonicWALL. Partners and customers may purchase and activate the 1-year support contract so that the product will be eligible to receive support until the product has reached End of Support.

Limited Retirement Mode

Limited Retirement Mode (LRM) is an announcement by  SonicWALL to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs and security vulnerabilities. Support contracts are not available for purchase on products. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract. The duration of this phase is one year beginning one day after the end of Active Retirement Mode.

End of Support
End of Support (EOS) is an announcement by  SonicWALL to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable.  SonicWALL may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it. Should a technical issue arise on one of the subscription services that is offered during the End of Support phase, customers may be required to transition to an upgrade product at their own cost. Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.