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SonicWall Active Retirement Mode Announcement for SonicWall NSA 250M Japan Series

SonicWALL Active Retirement Mode

Announcement for SonicWALL NSA 250M Japan Series

Active Retirement Mode Announcement

SonicWALL is initiating the Active Retirement Mode (ARM) for the SonicWALL NSA 250M Japan series. Active Retirement Mode is the second phase of the SonicWALL End of Life process outlined at the end of this document. During this phase SonicWALL will no longer actively manufacture or sell the products listed below. In addition, SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device After the ARM phase has ended, the NSA 250M Japan series will transition to Limited Retirement Mode (LRM). Limited Retirement Mode is the fourth phase of the Dell SonicWALL End of Life process outlined at the end of this document.

All official End of Life notifications and phase information is posted on the Product Lifecycle page of our Support website.

Products Affected

Products affected by this ARM announcement are listed below:

Table 1 End of Life Information

Regions

JAPAN

Products

SonicWALL NSA 250M - Japan SonicWALL NSA 250M Wireless-N Japan

Product SKUs

See Tables 2 and 3

Last Day Order Begins

August 1, 2016

Last Day Order Ends

August 31, 2016

Active Retirement Mode Begins

September 1, 2016

Active Retirement Mode Ends

August 31, 2018

Last Day to Purchase 1-year Support

August 31, 2020

Limited Retirement Mode Begins

September 1, 2018

Limited Retirement Mode Ends

August 31, 2021

End of Support Begins

September 1, 2021

Table 2 Affected Hardware SKUs

NSA 250 Description

NSA 250 SKU

Replacement SKU Description

Replacement SKU

SONICWALL NSA 250M – JAPAN

01-SSC-9756

DELL SONICWALL TZ600 JPN

01-SSC-0267

DELL SONICWALL NSA 250M SECURE UPGRADE PLUS 2YR JAPAN

01-SSC-3968

DELL SONICWALL TZ600 JPN SECURE UPGRADE PLUS 2YR

01-SSC-0269

DELL SONICWALL NSA 250M SECURE UPGRADE PLUS 3YR JAPAN

01-SSC-3969

DELL SONICWALL TZ600 JPN SECURE UPGRADE PLUS 3YR

01-SSC-0270

NSA 250M WITH 8X5 SUPPORT 1YR JPN

01-SSC-9751

DELL SONICWALL TZ600 JPN WITH 8X5 SUPPORT 1YR

01-SSC-0268

SONICWALL NSA 250 WIRELESS-N

01-SSC-9759

DELL SONICWALL TZ600 JPN

01-SSC-0267

JAPAN

Table 3 Affected Support Service SKUs

Description

SKU

Last Day to Order

3-year Support Services

Standard Support for NSA 250M Series (3Yr)

01-SSC-4584

August 31, 2018

Comprehensive Gateway Security Suite for NSA 250M Series (3 Yr)

01-SSC-4608

August 31, 2018

2-year Support Services

Standard Support for NSA 250M Series (2Yr)

01-SSC-4583

August 31, 2019

Comprehensive Gateway Security Suite for NSA 250M Series (2 Yr)

01-SSC-4607

August 31, 2019

1-year Support Services

Standard Support for NSA 250M Series (1Yr)

01-SSC-4582

August 31, 2020

Comprehensive Gateway Security Suite for NSA 250M Series (1 Yr)

01-SSC-4606

August 31, 2020

Last Day Order

Last Day Order is the last day to order the product from SonicWALL and signifies SonicWALL's intent to start the end of life process. The duration of this phase is variable and depends on numerous factors including material availability, SonicWALL and channel inventory and end-user demand. Last Day Order is informational only; products in this phase are active. SonicWALL continues to sell support contracts.

Active Retirement Mode

Active Retirement Mode is an announcement by SonicWALL to indicate that it is no longer actively manufacturing or selling the product. Products in ARM are removed from all price lists and marketing collateral at this time. Support contracts for products in this phase will remain on price lists and will continue to be available for purchase until the phase has ended. During this time SonicWALL may release a limited number of new features and will issue bug fixes only to the latest version of firmware available for the device. Software/firmware support and hardware warranty are available throughout ARM for products with an active support contract. The duration of this phase is two years beginning one day after the end of Last Day Order.

1-Year Support Last Day Order

1-Year Support Last Day Order represents the final day to purchase a 1-year support contract or subscription service that bundles support from Dell SonicWALL. Partners and customers may purchase and activate the 1- year support contract so that the product will be eligible to receive support until the product has reached End of Support.

Limited Retirement Mode

Limited Retirement Mode (LRM) is an announcement by SonicWALL to indicate that it will no longer develop or release firmware updates or new features for these products. Software and firmware support for products in LRM is limited to critical bugs and security vulnerabilities. Support contracts are not available for purchase on products. Software/firmware support and hardware warranty are available throughout LRM for products with an active support contract. The duration of this phase is three years beginning one day after the end of Active Retirement Mode.

End of Support

End of Support (EOS) is an announcement by SonicWALL to indicate that it will no longer provide technical support, firmware updates/upgrades or hardware replacement for the product, and that all remaining unique inventory or materials will become unavailable. SonicWALL may continue to offer security service subscriptions such as Content Filtering and Intrusion Prevention during the End of Support phase, but it will no longer provide technical support for the product or any security service running on it. Should a technical issue arise on one of the subscription services that is offered during the End of Support phase, customers may be required to transition to an upgrade product at their own cost. Certain remaining entitlements on the End of Support appliance may be transitioned to the upgrade appliance upon request.