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Collecting Mobile Connect debug logs on Android and iOS devices
1. Open the Mobile Connect application inside your Android or iOS device and tap “Settings”. 2. Once inside the "Settings" menu, tap “Logs”. 3. Enable the “Debug Logging” setting. Before…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Secure Mobile Access>SonicWall Mobile Connect>iOS
Secure Mobile Access>SonicWall Mobile Connect>Android
Last Updated On: 6/13/2018
( 1158 users found this article helpful ) 4737 View(s)
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Why do I need a Support Services Reinstatement?
Customers with appliances that have an expired warranty or support agreement who purchase SonicWall Support Services Reinstatement and a new one-year support agreement receive a full 12 months of support from…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall NSA Series
MySonicWall>Licensing
Last Updated On: 12/06/2018
( 1455 users found this article helpful ) 6337 View(s)
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Overview and Configuration of Packet Mirror in SonicOS 5.9 & Above
Supported Platforms for Packet Mirror:On all SonicWall NSA Series appliances running SonicOS Enhanced 5.6 or higher, packet mirroring is fully supported. On SonicWall TZ Series appliances running SonicOS Enhanced…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall NSA Series
Last Updated On: 12/06/2018
( 1145 users found this article helpful ) 5793 View(s)
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How to check 3rd Party Anti-Virus Engine Version on Email Security Appliances
When you login to the Email Security Appliance, scroll down to the bottom left hand side of the screen and select "About". - When you open this option, you will see data similar to below: - - Note that you…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 6/24/2018
( 1427 users found this article helpful ) 5164 View(s)
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How to Add Email Security as a Smart Host for Microsoft Exchange 2007
How To Configure a Smarthost on Exchange 2007If your Exchange Server 2007 is currently able to send emails externally, a Send Connector must already have been created and configured correctly on the Hub Transport…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 5/21/2018
( 1472 users found this article helpful ) 4386 View(s)
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Auditing/Junk Box is not showing latest emails with an alert "Database corrupted"
Due to corruption in Search Engine Index sometime Auditing [Message Logs]and Junk Box does not update and stops showing latest emails. You might see following errors or see old data in Auditing/Junk Box- 1) …
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 6/23/2018
( 1484 users found this article helpful ) 5293 View(s)
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How do I manage tenants from MySonicWall.com?
Get started: Navigate to www.mysonicwall.com and login using your credentials. Click Product Management | My Groups. Create a new tenant: Click the New Tenant icon located on the right-hand side…
Product(s):
MySonicWall>Update Account Information
Last Updated On: 2/19/2019
( 1204 users found this article helpful ) 5722 View(s)
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How to manage WXA from a SonicWall firewall
NOTE: SonicWall WXA Appliance doesn't support configuring Static IP address on the appliance.   1. Logon to SonicWall WXA Appliance managed SonicWall UTM appliance 2. Navigate to Network | Interfaces…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall NSA Series
Last Updated On: 12/06/2018
( 1017 users found this article helpful ) 4216 View(s)
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How to configure WAN GroupVPN / GVC between sites with same subnets
For the purpose of this article we’ll be using the following IP addresses as examples. You can substitute your IP addresses for the examples shown here: LAN subnet behind SonicWall (corporate network): 192.168…
Product(s):
Firewalls>SonicWall NSA Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall TZ Series
Last Updated On: 12/06/2018
( 1102 users found this article helpful ) 7436 View(s)
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How to Block Facebook Apps using Application Control
CAUTION: The solution described here is not applicable if the traffic is over HTTPS. In order to be able to block these Facebook Apps, or any Apps, over HTTPS, Client DPI-SSL is required. 1. Login to the…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall NSA Series
Last Updated On: 12/06/2018
( 1651 users found this article helpful ) 8988 View(s)
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