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Knowledge Base

How to check 3rd Party Anti-Virus Engine Version on Email Security Appliances

Description

3rd Party Anti-Virus Definitions will be pushed out from our partners from time to time. You may be required to have the following data if contacting Sonicwall Email Security Technical Support in relation to AV Issues.

Cause

To verify the last downloaded dat files for both the Kaspersky/Cyren Engine, as well as the current McAfee Engine version. Use the following KB to find out the current engine version for each Anti Virus Vendor.

Resolution

When you login to the Email Security Appliance, scroll down to the bottom left hand side of the screen and select "About".

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When you open this option, you will see data similar to below:

Image

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Note that you can also see the last successful download/insert of the updates for both the Kaspersky/Cyren updates.