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Collecting Mobile Connect debug logs on Android and iOS devices
1. Open the Mobile Connect application inside your Android or iOS device and tap “Settings”. 2. Once inside the "Settings" menu, tap “Logs”. 3. Enable the “Debug Logging” setting. Before…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Secure Mobile Access>SonicWall Mobile Connect>iOS
Secure Mobile Access>SonicWall Mobile Connect>Android
Last Updated On: 6/13/2018
( 1154 users found this article helpful ) 4407 View(s)
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How to Enable Port Forwarding and Allow Access to a Server Through the SonicWall via the CLI
Manually opening Ports / enabling Port forwarding to allow traffic from the Internet to a Server behind the SonicWall using SonicOS involves the following steps: Logging into the SonicWall via the CLI…
Product(s):
Firewalls>SonicWall NSA Series>Networking
Firewalls>SonicWall TZ Series>Networking
Firewalls>SonicWall SuperMassive 9000 Series>Networking
Last Updated On: 7/20/2018
( 1497 users found this article helpful ) 16895 View(s)
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Can Settings be Exported/Imported from one SonicWall to Another? (Support Matrix)
Support Matrix for Importing Preferences from Gen5 to Gen6 Products NOTE: Upgrading from SonicOS 5.9.0.x to SonicOS 6.1.x.x is not supported at this time. Failing to follow the guidelines as provided in this…
Product(s):
Firewalls>NSa Series
Firewalls>NSv Series
Firewalls>SonicWall NSA Series
Firewalls>SonicWall TZ Series
Last Updated On: 8/22/2018
( 2281 users found this article helpful ) 63621 View(s)
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How to exclude Single, Range & Group of IP in Gateway Anti-Virus
GAV Exclusion for Only One IP Address Step 1: Creating Address object for exclusion IP Address Step 2: Configuring GAV Exclusion with Address object GAV Exclusion for Range of IP Address Step 1…
Product(s):
Firewalls>SonicWall NSA Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall TZ Series
Last Updated On: 7/10/2018
( 1534 users found this article helpful ) 11152 View(s)
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How do I factory default a SonicWall access point?
You can reset the SonicPoint/SonicWave at any time by pressing the reset switch with a straightened paper-clip, a tooth pick, or other small, straight object. The reset button resets the configuration of the mode…
Product(s):
Wireless Access Points>SonicWall SonicPoint Series
Last Updated On: 7/10/2018
( 1092 users found this article helpful ) 13239 View(s)
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Why do I need a Support Services Reinstatement?
Customers with appliances that have an expired warranty or support agreement who purchase SonicWall Support Services Reinstatement and a new one-year support agreement receive a full 12 months of support from…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall NSA Series
MySonicWall>Licensing
Last Updated On: 5/11/2018
( 1448 users found this article helpful ) 5533 View(s)
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Overview and Configuration of Packet Mirror in SonicOS 5.9 & Above
Supported Platforms for Packet Mirror:On all SonicWall NSA Series appliances running SonicOS Enhanced 5.6 or higher, packet mirroring is fully supported. On SonicWall TZ Series appliances running SonicOS Enhanced…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall NSA Series
Last Updated On: 5/11/2018
( 1138 users found this article helpful ) 5089 View(s)
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How to Download Log Files from SonicWall Email security device
 Please follow the steps as mentioned below: Login into Email security device as Admin Go to Manage | System Setup | Server| Advanced Page Scroll down towards the section Download System/Log…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Last Updated On: 6/24/2018
( 1167 users found this article helpful ) 5268 View(s)
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How to check 3rd Party Anti-Virus Engine Version on Email Security Appliances
When you login to the Email Security Appliance, scroll down to the bottom left hand side of the screen and select "About". - When you open this option, you will see data similar to below: - - Note that you…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 6/24/2018
( 1420 users found this article helpful ) 4780 View(s)
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What is DKIM record and how to create it
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 9/25/2018
( 1171 users found this article helpful ) 27060 View(s)
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