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Category : Secure Mobile Access

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Collecting Mobile Connect debug logs on Android and iOS devices
1. Open the Mobile Connect application inside your Android or iOS device and tap “Settings”. 2. Once inside the "Settings" menu, tap “Logs”. 3. Enable the “Debug Logging” setting. Before…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Secure Mobile Access>SonicWall Mobile Connect>iOS
Secure Mobile Access>SonicWall Mobile Connect>Android
Last Updated On: 6/13/2018
( 1157 users found this article helpful ) 4666 View(s)
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Packet Loss, Session Disconnections, Poor Performance
For the SSLVPN IP Pool, use a range of IP's that is not in use by any other Zone of the Sonicwall
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 8/29/2018
( 1473 users found this article helpful ) 4956 View(s)
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How to create a client certificate profile for SonicWall Mobile Connect iOS 5.0
How to create a client certificate profile for SonicWall Mobile Connect iOS 5.0 Install and launch Apple Configurator 2. Go to File | New Profile. In the General section: Give the profile a name. This name will…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect>iOS
Last Updated On: 5/10/2018
( 620 users found this article helpful ) 3015 View(s)
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Device ID changes on iOS devices when upgrading to Mobile Connect 5.0
For SMA 1000 series products please use the following workaround: It is recommended to enable “Match Profile if user has no registered device”. Navigate to End Point Control | Profiles | Edit select the…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect>iOS
Last Updated On: 9/04/2018
( 688 users found this article helpful ) 3026 View(s)
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Enabling offline apps for Windows 10 in the Microsoft Business store
To start and complete the vetting process to view/acquire offline apps, please follow the following steps in the business store: 1. Log in to businessstore.microsoft.com 2. Go to account information page (Manage…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 5/10/2018
( 1147 users found this article helpful ) 5257 View(s)
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Mobile Connect 5.0.0 not able to connect to IPv4 server from IPv6-only network
This issue is currently scheduled to be fixed in an upcoming release of Mobile Connect; version 5.0.2. In the mean time a workaround exists. Access the server by a hostname, rather than by raw IPv4 address. This…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 5/11/2018
( 561 users found this article helpful ) 2899 View(s)
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How do I install Mobile Connect on MacOS?
To install Mobile Connect on MacOS perform the following: Open the Mac App Store and search for Mobile Connect. Click Get and then click Install App. Once the app has been installed it can be opened and…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect>Mac
Last Updated On: 6/28/2018
( 41 users found this article helpful ) 2227 View(s)
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DNS Name resolution fails for sub web links with Mobile Connect using Android ver-7.x
This is by design Mobile for All Mobile Connect we to need to add IP address (either subnet range/ IP Range or IP address) as resource and grant permissoins else resource access won't work since MC does not…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect>Android
Secure Mobile Access>SonicWall Mobile Connect>iOS
Last Updated On: 5/10/2018
( 5 users found this article helpful ) 730 View(s)
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Mobile Connect client for Windows Phone 8.1 release
Question:Enter the question hereAnswer:Supported Windows Phone Devices :- Windows Phone devices running the Windows Phone 8.1 Developer Preview are able to download and install the Mobile Connect app from the…
Product(s):
Secure Mobile Access>SonicWall SMA 100 Series
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 5/10/2018
( 1219 users found this article helpful ) 3764 View(s)
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Single sign-on not working for Pocket Cloud or 2X RDP apps on iOS
  Question: Launching RDP Shortcut within Mobile connect is prompting for credentials. Is SSO Supported for PocketCloud and 2x App based RDP Shortcuts in Mobile connect? Answer: Single sign-on is currently…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>iOS
Last Updated On: 5/10/2018
( 922 users found this article helpful ) 2980 View(s)
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