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Category : Secure Mobile Access

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Collecting Mobile Connect debug logs on Android and iOS devices
1. Open the Mobile Connect application inside your Android or iOS device and tap “Settings”. 2. Once inside the "Settings" menu, tap “Logs”. 3. Enable the “Debug Logging” setting. Before…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 8/01/2017
( 1143 users found this article helpful ) 3292 View(s)
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Enabling offline apps for Windows 10 in the Microsoft Business store
To start and complete the vetting process to view/acquire offline apps, please follow the following steps in the business store: 1. Log in to businessstore.microsoft.com 2. Go to account information page (Manage…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 6/27/2017
( 1145 users found this article helpful ) 3419 View(s)
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Packet Loss, Session Disconnections, Poor Performance
For the SSLVPN IP Pool, use a range of IP's that is not in use by any other Zone of the Sonicwall
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 6/27/2017
( 1464 users found this article helpful ) 3492 View(s)
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Device ID changes on iOS devices when upgrading to Mobile Connect 5.0
For SMA 1000 series products please use the following workaround: It is recommended to enable “Match Profile if user has no registered device”. Navigate to End Point Control | Profiles | Edit select the…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect>iOS
Last Updated On: 10/18/2017
( 2 users found this article helpful ) 41 View(s)
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How to create a client certificate profile for SonicWall Mobile Connect iOS 5.0
How to create a client certificate profile for SonicWall Mobile Connect iOS 5.0 Install and launch Apple Configurator 2. Go to File | New Profile. In the General section: Give the profile a name. This name will…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect>iOS
Last Updated On: 10/31/2017
( 602 users found this article helpful ) 1519 View(s)
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Mobile Connect 5.0.0 not able to connect to IPv4 server from IPv6-only network
This issue is currently scheduled to be fixed in an upcoming release of Mobile Connect; version 5.0.2. In the mean time a workaround exists. Access the server by a hostname, rather than by raw IPv4 address. This…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 11/13/2017
( 556 users found this article helpful ) 1428 View(s)
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Mobile Connect client for Windows Phone 8.1 release
Question:Enter the question hereAnswer:Supported Windows Phone Devices :- Windows Phone devices running the Windows Phone 8.1 Developer Preview are able to download and install the Mobile Connect app from the…
Product(s):
Secure Mobile Access>SonicWall SMA 100 Series
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 7/16/2017
( 1217 users found this article helpful ) 2760 View(s)
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Post Connection Script fails to execute via Mobile Connect.
Resolution or Workaround: Post Connection Script is not supported in Mobile Connect. We are hoping Microsoft will address this limitation in the upcoming Windows 10 Redstone release. Workaround: Connect tunnel…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Secure Mobile Access>SonicWall SMA 1000 Series
Last Updated On: 6/27/2017
( 1459 users found this article helpful ) 3362 View(s)
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Support launching of bookmarks which use policy variables and special characters like spaces,quotes
Question:When configure an URL resource in AMC which include policy variables, say for example, http://10.5.252.131/{Session.userName}/{Session.realmName}/{Session.password}/test.html, launch with Mobile Connect,…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>Built In Apps
Last Updated On: 7/23/2017
( 1177 users found this article helpful ) 2737 View(s)
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How To Check Equipment ID with Mobile Connect on Windows 8.1
1. To check the Equipment ID on Windows 8.1, right-click on the Windows logo and select Device Manager: Note: If you are using the new tiles UI (formerly known as Metro UI) go to the Search Bar and…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>Windows 8.1 or Later
Last Updated On: 8/07/2017
( 1175 users found this article helpful ) 2670 View(s)
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