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Category : Secure Mobile Access

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Collecting Mobile Connect debug logs on Android and iOS devices
1. Open the Mobile Connect application inside your Android or iOS device and tap “Settings”. 2. Once inside the "Settings" menu, tap “Logs”. 3. Enable…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 8/01/2017
( 389 users found this article helpful ) 1071 View(s)
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Enabling offline apps for Windows 10 in the Microsoft Business store
To start and complete the vetting process to view/acquire offline apps, please follow the following steps in the business store: 1. Log in to businessstore.microsoft.com 2…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 6/27/2017
( 394 users found this article helpful ) 1106 View(s)
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Windows 10 Mobile Connect Error: The Network Connection Could not be Found
To resolve this issue: Step: 1 edit the VPN connection and type the URL in the following format: Note: If a custom port is required, then the server name must be…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 7/31/2017
( 344 users found this article helpful ) 2132 View(s)
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Packet Loss, Session Disconnections, Poor Performance
For the SSLVPN IP Pool, use a range of IP's that is not in use by any other Zone of the Sonicwall
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 6/27/2017
( 395 users found this article helpful ) 947 View(s)
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Mobile Connect client for Windows Phone 8.1 release
Question:Enter the question hereAnswer:Supported Windows Phone Devices :- Windows Phone devices running the Windows Phone 8.1 Developer Preview are able to download and…
Product(s):
Secure Mobile Access>SonicWall SMA 100 Series
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 7/16/2017
( 233 users found this article helpful ) 549 View(s)
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Post Connection Script fails to execute via Mobile Connect.
Resolution or Workaround: Post Connection Script is not supported in Mobile Connect. We are hoping Microsoft will address this limitation in the upcoming Windows 10…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Secure Mobile Access>SonicWall SMA 1000 Series
Last Updated On: 6/27/2017
( 391 users found this article helpful ) 871 View(s)
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Support launching of bookmarks which use policy variables and special characters like spaces,quotes
Question:When configure an URL resource in AMC which include policy variables, say for example, http://10.5.252.131/{Session.userName}/{Session.realmName}/{Session.password…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>Built In Apps
Last Updated On: 7/23/2017
( 192 users found this article helpful ) 481 View(s)
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Single sign-on not working for Pocket Cloud or 2X RDP apps on iOS
  Question: Launching RDP Shortcut within Mobile connect is prompting for credentials. Is SSO Supported for PocketCloud and 2x App based RDP Shortcuts in Mobile…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>iOS
Last Updated On: 7/23/2017
( 183 users found this article helpful ) 470 View(s)
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How To Check Equipment ID with Mobile Connect on Windows 8.1
1. To check the Equipment ID on Windows 8.1, right-click on the Windows logo and select Device Manager: Note: If you are using the new tiles UI (formerly known…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>Windows 8.1 or Later
Last Updated On: 8/07/2017
( 193 users found this article helpful ) 519 View(s)
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Unable to access link through Host Name when using Apple iOS with Mobile Connect
Mobile connect does not perform Dynamic Routing based on DNS entries. Hence we recommend the resources to be created using the IP address instead of the FQDN host name…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>iOS
Last Updated On: 7/23/2017
( 189 users found this article helpful ) 478 View(s)