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Category : Secure Mobile Access

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Collecting Mobile Connect debug logs on Android and iOS devices
1. Open the Mobile Connect application inside your Android or iOS device and tap “Settings”. 2. Once inside the "Settings" menu, tap “Logs”. 3. Enable…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 8/01/2017
( 575 users found this article helpful ) 1513 View(s)
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Enabling offline apps for Windows 10 in the Microsoft Business store
To start and complete the vetting process to view/acquire offline apps, please follow the following steps in the business store: 1. Log in to businessstore.microsoft.com 2…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 6/27/2017
( 581 users found this article helpful ) 1629 View(s)
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Windows 10 Mobile Connect Error: The Network Connection Could not be Found
To resolve this issue: Step: 1 edit the VPN connection and type the URL in the following format: Note: If a custom port is required, then the server name must be…
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 8/23/2017
( 530 users found this article helpful ) 3177 View(s)
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Packet Loss, Session Disconnections, Poor Performance
For the SSLVPN IP Pool, use a range of IP's that is not in use by any other Zone of the Sonicwall
Product(s):
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 6/27/2017
( 581 users found this article helpful ) 1391 View(s)
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Mobile Connect client for Windows Phone 8.1 release
Question:Enter the question hereAnswer:Supported Windows Phone Devices :- Windows Phone devices running the Windows Phone 8.1 Developer Preview are able to download and…
Product(s):
Secure Mobile Access>SonicWall SMA 100 Series
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect
Last Updated On: 7/16/2017
( 417 users found this article helpful ) 940 View(s)
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Redirected to Aventail Workplace Login Page when using Android Phone version 2.2 & 2.3
There are 2 possible workarounds for the issue: Directly use the workplace login to access the link instead of using the mobile client. Configure the portmap settings for…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>Android
Last Updated On: 8/01/2017
( 376 users found this article helpful ) 887 View(s)
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How To Check Equipment ID with Mobile Connect on Windows 8.1
1. To check the Equipment ID on Windows 8.1, right-click on the Windows logo and select Device Manager: Note: If you are using the new tiles UI (formerly known…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>Windows 8.1 or Later
Last Updated On: 8/07/2017
( 377 users found this article helpful ) 923 View(s)
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EPC configuration for Mobile Connect based VPN Connections from iOS devices like iPhone and iPad.
1. EPC Check for UUID:a. Activesync based EPC check uses the serial number of the iOS device whereas for Mobile Connect client, we will be using the UUID of the device…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>iOS
Last Updated On: 7/26/2017
( 377 users found this article helpful ) 960 View(s)
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Why is Java RDP bookmark no longer working on Chrome?
Chrome version 42 and later is no longer allowing NPAPI by default, which is required for Java Bookmarks. Furthermore, with Chrome 45, NPAPI will be…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>Android
Last Updated On: 7/23/2017
( 378 users found this article helpful ) 932 View(s)
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Support launching of bookmarks which use policy variables and special characters like spaces,quotes
Question:When configure an URL resource in AMC which include policy variables, say for example, http://10.5.252.131/{Session.userName}/{Session.realmName}/{Session.password…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Secure Mobile Access>SonicWall Mobile Connect>Built In Apps
Last Updated On: 7/23/2017
( 376 users found this article helpful ) 865 View(s)