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AMC user sessions shows idle instead of active after successful CT reconnection
Applies to: Product: Sonicwall SRA EX7000 Base Appliance Firmware Version: 10.7.2 Problem Description: AMC user sessions shows Idle instead of Active user after successful CT reconnection on 10.7.x When…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Last Updated On: 5/10/2018
( 968 users found this article helpful ) 2953 View(s)
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What crypto suites does Email Security offer (Strong, Normal, Weak) when TLS over SMTP is enabled?
Perfect Forward Secrecy (PFS) is an added layer of privacy that guaranties that the encryption keys used in a TLS conversation are completely unique. Without PFS, an attacker who successfully steals a mail…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 8/29/2018
( 1045 users found this article helpful ) 3164 View(s)
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Suggested Settings for Metaframe 4 Single Sign-On Profile
Overview This article offers suggested values for a Single Sign-On Profile for Citrix Metaframe Server 4. Resolution In AMC, go to Services > Web Proxy Service > click Configure > click Single Sign…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Last Updated On: 8/29/2018
( 4 users found this article helpful ) 3946 View(s)
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How to confirm that ES checked connecting mail server IP address against configured RBL
Procedure: Log into the UI as Admin and Go to ‘Anti-Spam' and then ‘Black List Services’ Click on ‘Add’ to add third party RBLs, e.g. dnsbl.sorbs.net and sbl-xbl.spamhaus.org   Go to ‘System’ and then…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 5/04/2018
( 1041 users found this article helpful ) 3038 View(s)
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The corporate Junk Box may take a long time to load if there are less than 10 primary accounts list
When clicking on the corporate Junk Box, it may take a long time to load up if there are less than 10 primary account email addresses listed on the Email Security. The easiest…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 7/10/2018
( 1043 users found this article helpful ) 3341 View(s)
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After upgrade to 8.1 SP1, Scheduled reports not saving to mapped drive
Map the drive location (DNS name or IP address) to a letter drive, and use mapped drive as location (example:  N:subfolder).
Product(s):
Management and Reporting>SonicWall GMS
Last Updated On: 11/24/2018
( 1041 users found this article helpful ) 2949 View(s)
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RADIUS backup server fails when using Two-factor authentication with Defender solution
There is a DTS opened with our engineering department at the moment regarding this issue (DTS 178697).The fix for this issue will be included in the following firmware releases: 8.1.0.7-22s and 8.5.0.4-18sv.In…
Product(s):
Secure Mobile Access>SonicWall SMA 100 Series
Secure Mobile Access>SonicWall SMA 1000 Series
Last Updated On: 1/13/2019
( 4 users found this article helpful ) 4196 View(s)
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How do I point my data directory or reportsdb to a different location for storage to other than the
Using the datadir.xml file to point the data directory or reportdb to a location to other than the default installation location.   The datadir.xml file is a file that is used to tell the software, where…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 5/04/2018
( 1042 users found this article helpful ) 3156 View(s)
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Address Books for Users in OUs dont Populate as Expected?
Look into the webui log, and it will show something similar to the following:   {     "logger":"com.mailfrontier.msgcenter.app.model.license.DynamicLicenseManager(line:841…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 5/04/2018
( 1040 users found this article helpful ) 2930 View(s)
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Error message on TZ products: "High Availability cannot be used along with Wireless"
Error messagae on TZ products: "High Availability cannot be used along with Wireless. Please disable WLAN Radio from the Wireless | Settings page." Please Note: Currently configuring…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall NSA Series
Last Updated On: 12/06/2018
( 5 users found this article helpful ) 4505 View(s)
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