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AMC user sessions shows idle instead of active after successful CT reconnection
Applies to: Product: Sonicwall SRA EX7000 Base Appliance Firmware Version: 10.7.2 Problem Description: AMC user sessions shows Idle instead of Active user after successful CT reconnection on 10.7.x When…
Product(s):
Secure Mobile Access>SonicWall SMA 1000 Series
Last Updated On: 5/10/2018
( 968 users found this article helpful ) 2953 View(s)
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SRA SMA CIFS bookmark files not uploading when filepath is longer than 128 characters
When accessing CIFS bookmark users cannot upload files when filepath is longer than 128 characters.The issue has been fixed and is included in hotfix 180344.The issuue will also be resolved starting with firmware…
Product(s):
Secure Mobile Access>SonicWall SMA 100 Series
Last Updated On: 5/10/2018
( 1044 users found this article helpful ) 2996 View(s)
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CIFS bookmark download button not working, displays "unknown error"
Please upgrade the firmware to 8.1.0.1-11sv or later.
Product(s):
Secure Mobile Access>SonicWall SMA 100 Series
Last Updated On: 8/29/2018
( 1045 users found this article helpful ) 3324 View(s)
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Will there be a Option to Filter via Report AppRule-NAME ?
The Option will be integrated in a future GMS Version.  This has been logged under DTS 178067
Product(s):
Management and Reporting>SonicWall GMS
Last Updated On: 11/26/2018
( 1051 users found this article helpful ) 3159 View(s)
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GMS 8.1 producing many bad syslog files
For GMS VA:Step 1: Generate root access to the GMS VA and using WinSCP or Putty, check the location /var/lib/infobright_pg/ib_data/syslogs/public/ for a corrupt reporting table (usually it’s a name like raw…
Product(s):
Management and Reporting>SonicWall GMS
Last Updated On: 8/29/2018
( 1051 users found this article helpful ) 3250 View(s)
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Adobe Illustrator EPS/DSC Comment BO
Adobe Illustrator EPS/DSC Comment BO (Dec 04, 2009) Description The Adobe Illustrator is a comprehensive vector graphics environment. It supports numerous vector file formats such as CDR, PDF, and PS/EPS…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall NSA Series
Last Updated On: 12/06/2018
( 10 users found this article helpful ) 4406 View(s)
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How do upgrade a windows server split mode configuration?
During the upgrade process for split mode on a Windows server environment a couple of tasks have to be performed This is the process: Stop all services on the CC and keep them stopped. Upgrade the RA’s one at a…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 5/07/2018
( 1101 users found this article helpful ) 3391 View(s)
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Logs to Generate when experiencing thumbprint/av download failures
To ensure that the logging is in Level 2 or Debug mode, go to Manage | System Setup | Server | Advanced . Under General Settings | Other Settings | Log Level: select the "Manage" button and turn this up to Debug.…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 6/24/2018
( 1047 users found this article helpful ) 3074 View(s)
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Allowing Higher Memory Threshhold for Apache Tomcat 6.0
Allowing Higher Memory threshhold for Apache Tomcat 6.0 Introduction: How to increase the default memory threshhold for Apache tomcat on windows servers. This is applicable when users experience slow loadtime…
Product(s):
Email Security>SonicWall Email Security Appliance
Email Security>SonicWall Email Security Software
Email Security>Hosted Email Security
Last Updated On: 5/04/2018
( 1046 users found this article helpful ) 3176 View(s)
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Why do some websites have multiple category ratings and is it possible to allow based on one?
It is possible to allow based on one category rating by specifically classifying the site in a custom category: How to create custom CFS categories Multiple category ratings is typically due to a decision made by…
Product(s):
Firewalls>SonicWall TZ Series
Firewalls>SonicWall SuperMassive E10000 Series
Firewalls>SonicWall SuperMassive 9000 Series
Firewalls>SonicWall NSA Series
Last Updated On: 12/06/2018
( 1039 users found this article helpful ) 3360 View(s)
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