Overview
SonicWall is performing maintenance upgrades to MySonicWall and Unified Management applications to enhance system performance, security and reliability. During this maintenance window, the functionality will be limited. We do not expect any impact on the operation or security of your existing products.
Duration:
- Start: 9-Oct-2026, 4:30 PM PT (11:30 PM UTC)
- End: 10-Oct-2026, 1:00 AM PT (8:00 AM UTC)
What to Expect During the Maintenance Window
MySonicWall:
- The application will operate in read-only mode. You can log in and view the data but cannot make changes.
- A maintenance message will be displayed on the application.
- Any attempt to save or submit changes will return an error message advising try again later.
- e.g. Add a new tenant, register or renew a product, user and groups management, etc.
- Standalone applications, including Capture Client, Firewall (NSM), Wireless Network Manager (WNM) and Cloud Secure Edge (CSE), will not be affected and will continue to operate as usual including policy and settings changes to individual products or services.
Unified Management:
- Completely unavailable for the duration of the maintenance window.
We recommend that you complete any necessary tasks in advance to avoid disruptions. Once maintenance is complete, all systems will be restored to full functionality. If you have any questions or concerns, please reach out to customer service.