SonicWall virtual firewall error "This serial number is already used with another installation"

Description

After virtual firewall is reinstalled, it needs to be registered. Sometimes registration gets error:

This serial number is already used with another installation (E1004)

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Resolution

The previous installation of virtual firewall was not properly removed.Customer's can de-register it in two ways:

De-Register from Firewall GUI

  1. Navigate to Manage|Updates|Licenses.
  2. Click DEREGISTER.
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Delete and Register the product in MYSonicWall account (Similar to De-register)

  1. To Delete the product, please follow How to Delete a Device from mysonicwall.
  2. To Register the product, please follow How can I Register a Product in mysonicwall.

 

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