My SonicWall firewall is in Japanese language after firmware upgrade.

Description

My firewall is in Japanese or Chinese language after firmware upgrade. 

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Cause

This issue can occur after a firmware upgrade, where an incorrect firmware file is used.

The ‘’bin.sig’’ file shown below is Japanese.

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NOTE: Manually changing the language to English will NOT resolve the issue.

Device Setting | Administration |  LANGUAGE | Selection English 

Resolution

In order to go back to the original language, you will need upload the correct firmware to the firewall. 

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  • Download the correct firmware files from MySonicWall, you should filter Language ‘’English’’, or download the last firmware for the Product. Image
  • Or download the correct firmware from MySonicwall |  Product |  Firewall serial number |Firmware.
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For more information regarding firmware upgrade process, please follow: How can I upgrade SonicOS Firmware?

 

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