Link status changes between a SonicWall UTM appliance and Fritzbox modem/router

Description

The event log may show multiple entries "Multi-Interface Link Down" on WAN interface links.  The events may appear frequently, sometimes at 15 minute intervals, or even less.

Cause

Some Fritzbox devices have an energy saving mode, such as "Green Mode", which aims to save power by reducing the link speed.  If the link speed changes on the interface the firewall may report the interface as down. 

Resolution

There are two possible resolutions:

  1. Disable "Green Mode", or other energy saving mode, and set the port speed to 1Gbps on the Fritzbox.

    Image


  2. Connect an unmanaged switch between the Fritzbox and Firewall

Related Articles

  • How to block ICMP (Ping ) using Application control
    Read More
  • SonicWall GEN8 TZ and NSa Firewalls FAQ
    Read More
  • How to configure Link Aggregation
    Read More
not finding your answers?