How to run Capture Client clean up tool

This article will explain how to run the cleanup tool.

Refer to this KB first and if the methods did not help, then continue.

• CC Cleaner Utility tool version should be used same as your Capture Client Version installed on the PC.
• CC Cleaner utility tool downloader for your Tenant is available on the Management |Client installers page on CMC.
• Auth code is also available on Client installers page for your Tenant.
  
• Put the Capture Client Clean-up tool in the C:\> Drive (Path Shown Below).
  

Running CC 3.10.0 Cleanup Tool for example

• Open CMD in Admin Mode and run the commands below.
• cd C:\
• SonicWallCaptureClientCleanerUtility.3.10.0.exe -authCode <authcode>
  
• Wait for the Prompt to reappear and then reboot.
• Post reboot, check if the Capture Client is removed or not.
• Ideally, SentinelOne Agent should also be removed by running the Capture Client Cleanup tool but if not then reach out to support for help in removing the SentinelOne Agent.