Work Smarter, Not Harder: Introducing SonicWall Unified Management, the Cybersecurity Platform for Managed Service Providers

Introducing SonicWall Unified Management, the cybersecurity platform built especially to help MSPs work more efficiently and improve security for their customers

In a world where cyber threats evolve daily, businesses face an uphill battle as they protect their systems and assets. Cyber defense takes a complex stack of cybersecurity tools, all of which send alerts that require monitoring and response. Managing these tools, responding to these alerts and—more importantly—tying context to these alerts and events can be overwhelming, even to large enterprises.

It’s easy to think that small- and medium-sized businesses (SMBs) may not need this kind of security because they’re too small to interest attackers, but that’s not the case. SMBs are often targeted because hackers believe they aren’t as well defended, or because they are part of a larger supply chain. They also often become collateral damage in larger attacks.

So how do SMBs handle their security needs with limited staff and budget? They turn to managed service providers (MSPs).

MSPs: Essential to Keeping SMBs Secure

MSPs provide the backbone for many SMBs’ information technology and security needs, doing everything from provisioning new machines for new employees to deploying and managing security tools. As MSPs grow and scale, their environments can become more complex as they manage more tenants among more security tools.

These tools all throw alerts, and all of them have their own management platforms. Having to constantly switch between management platforms can add hours to basic administrative tasks an MSP needs to complete, while also increasing the likelihood that an MSP may miss an alert in the shuffle. It also makes it impossible to get a single view of the environments the MSP is supporting to ensure products are deployed correctly and that licenses are up to date.

SonicWall Unified Management: Purpose-Built for MSPs

In a time of growing cyber challenges and technological advancements, security is evolving from tools to comprehensive platformization. This shift is vital for providing robust and cohesive protection measures for all users—a transformation that’s essential for delivering powerful, unified security.

SonicWall is addressing the problems MSPs face head-on, taking an outside-in approach of listening to our partners and tailoring our solutions to meet those needs. SonicWall Unified Management is how we are meeting our commitment to helping our MSP partners work smarter and more efficiently.

SonicWall Unified Management brings all your security tools into one intuitive console, giving a single pane of glass to view all your tenants, products and services. It empowers MSPs to make informed, proactive security decisions with real-time insights. SonicWall Unified Management also reduces the operational complexity of managing multiple security tools while still giving a granular view of the environment, including deployed security tools and role-based permissions.

Here are just a few benefits MSPs can expect from SonicWall Unified Management:

• Reduce complexity, increase efficiency: Say goodbye to constant tab and platform switching. SonicWall Unified Management centralizes network and security management, meaning monitoring multiple systems is a thing of the past. Whether you need a quick overview of your environment or a deep dive into specific clients, it’s available to you with just a click.
• Work smarter, not harder (all while saving resources): Seamlessly deploy and manage products across all your clients quickly and easily, and add more clients without needing more resources. Onboarding new clients, tenants and services takes just a few simple steps. SonicWall Unified Management gives you the efficiency to grow your client base while saving on operational overhead.
• All your alerts, all in one place: The SonicWall Unified Management dashboard gives you a clear view of alerts across all your deployed security tools, empowering you to see at a glance what needs your immediate attention. Filter alerts by category, product or tenant to prioritize defensive actions. Never worry about losing an alert in the shuffle of management platforms again.
• Easy integrations across your environment: Third-party technology integrations on SonicWall Unified Management, including our PSA Hub portal, empower you to automate billing, improve your customer experience, and overall optimize and customize your environment.

Now In Early Access: SAMI (SonicWall AI for Monitoring & Insight), Your Dedicated AI Assistant in SonicWall Unified Management

SonicWall AI for Monitoring and Insight, or SAMI, stands ready to assist MSPs. Want to know which of your firewalls need firmware updates? Looking to streamline the tasks or learn best practices? Just ask SAMI!

The innovative and intuitive messaging platform allows you to use natural language to get immediate answers and streamline day-to-day operations. SAMI empowers our MSP partners to maximize their limited resources with the power of generative AI to better serve their customers and scale their businesses.

SAMI provides these key benefits:

• Simplified complexity with actionable insights: IT and security tools generate vast data, often overwhelming teams and burying valuable insights. SAMI simplifies this by analyzing key details on client devices, threats and application vulnerabilities. It also offers deep visibility into firewall inventory, status, configuration, topology and traffic. By turning data into actionable insights, MSPs can save time, eliminate guesswork and make smarter decisions.
• Faster workflows, fewer manual tasks: Managing multiple customers involves juggling networks and security tools, eating up valuable time and leading to an increased risk of errors. SAMI streamlines these tasks across tenants, saving time and reducing mistakes, allowing MSPs to focus on delivering more value to customers.
• Stronger security with best practice guidance: Security tools are only as effective as their configuration, but keeping up with best practices can be challenging. SAMI simplifies this by providing clear, best-practice guidance directly from SonicWall’s documentation, ensuring administrators follow industry standards to secure networks effectively.

SAMI is currently in early access for members of our Service Provider Program (SPP).

SonicWall Unified Management is the future of cybersecurity for MSPs. We can’t wait for you to experience the difference SonicWall Unified Management will make to your MSP practice. If you’re not yet a SonicWall partner, don’t wait: contact us today to learn how we’re changing the game for MSPs across the globe.