Customer Support

Contact Support

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SonicWALL offers telephone and Web-based support to customers with valid Warranty Support or a purchased Support contract. Please review our Warranty Support Policy for product coverage. SonicWALL also offers a range of Professional Services to meet your needs, from our Remote Start-up and Configuration Service to our traditional statement of work-based services.

E-mail Support for SonicWALL Anti-Spam Desktop

For help with SonicWALL Anti-Spam Desktop, please review the product documentation where you'll find answers to many common questions.  Additional information on the Anti-Spam Desktop product can be found by using the Online Help pages or reviewing the Product FAQ.  If you need further assistance, e-mail support is available by contacting SonicWALL Global Support at ASDSupport@sonicwall.com.  SonicWALL does not provide phone support for this product.  Please allow up to two business days for a response to your inquiry and remember to include in the e-mail the Virtual Serial Number you received when you purchased SonicWALL Anti-Spam Desktop product.

Web-based Support

Submit an electronic request for support. »

Telephone Support

Unless noted, technical support is provided in English only.

North AmericaAvailable in English only

Flag

Country

Toll-Free Phone Number

Toll Phone Number

United States

+1 888.777.1476

+1 408.962.6725

Canada

+1 888.777.1476

+1 408.962.6725

Europe, Middle East, & AfricaAvailable in English, French, German, Italian & Spanish

Flag

Country

Toll-Free Phone Number

Toll Phone Number

Austria

+43 (0)820.400.105

Belgium

+44 193.257.3929

Czech Republic

+44 193.257.3929

Denmark

8088-7301

+44 193.257.3929

Egypt

+44 193.257.3929

Finland

+44 193.257.3929

France

0800.970.019

+44 193.257.3927

Germany

0800.0003.668

+44 193.257.3910

Ireland

00.800.7664.2925

+44 193.257.3929

Italy

800.909.106

+44 193.257.3928

Jordan

+44 193.257.3929

Luxembourg

+44 193.257.3929

Netherlands

0800.022.8185

+44 193.257.3929

Nigeria

+44 193.257.3929

Norway

800.11560

+44 193.257.3929

Poland

+44 193.257.3929

Russia

+44 193.257.3929

Saudi Arabia

+44 193.257.3929

South Africa

+44 193.257.3929

Spain

900.811.056

+44 193.257.3921

Switzerland

0800-834-764

+44 193.257.3929

Sweden

020-79-5750

+44 193.257.3929

Turkey

+44 193.257.3929

United Arab Emirates

8000.4411.869

+44 193.257.3929

United Kingdom

00.800.7664.2925

+44 193.257.3929

All Other Countries

+44 193.257.3929

Asia PacificAvailable in English except for Japan where support is offered in Japanese only

Flag

Country

Toll-Free Phone Number

Toll Phone Number

Australia

+1 800.35.1642

Hong Kong

+1 800.93.0997

India

000.800.100.3395

Japan

+81 (0)3.3457.8971

New Zealand

800.446489

Singapore

+800.110.1441

Latin AmericaAvailable in English

Flag

Country

Toll-Free Phone Number

Toll Phone Number

Argentina

0800.333.0786

Brazil

0800.891.4306

Mexico

+888.777.1476

E-Class Support 24x7 for SonicWALL E-Class Products

Which SonicWALL products are E-Class products?

The following products are part of SonicWALL's E-Class Series:

SonicWALL E-Class NSA Series

  • E5500
  • E6500
  • E7500

SonicWALL Aventail Series

  • SRA EX-750
  • SRA EX-1500
  • SRA EX-1600/EX6000
  • SRA EX-2500/EX8000

SonicWALL Global Management System (GMS)

North America, Latin America & Asia Pacific

Please call our Toll-Free E-Class Support phone number at +1 866.360.1949 or contact us by sending an e-mail to EClassSupport@SonicWALL.com.

  • Your call will be transferred to SonicWALL's E-Class Technical Support team.
  • Please have the serial number of the appliance available so that we can validate your contract and immediately begin resolving any issue you may have with your new SonicWALL solution.
Europe, Middle East and Africa

Please call the phone number for your country listed in the table above.

  • Select the "E-Class Support" option when prompted and your call will be transferred to SonicWALL's E-Class Technical Support team.
  • Please have the serial number of the appliance available so that we can validate your contract and immediately begin resolving any issue you may have with your new SonicWALL solution.
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