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Anti-Spam Desktop

Easy, effective, economical.

When Dell™ SonicWALL™ Anti-Spam Desktop is installed on a Windows-based system it acts as a plug-in to Outlook, Outlook Express, or Windows Mail. Anti-Spam Desktop evaluates email arriving via Exchange, POP, or IMAP to the Outlook, Outlook Express, or Windows Mail system, and prevents spam and phishing email from reaching the Inbox. Integration with Outlook/Outlook Express.

Client-based anti-spam and anti-phishing that just works.

  • Stop spam, phishing, and other email threats.
  • Enjoy easy setup and no-fuss use.
  • Stay protected with automatic updates from the worldwide Dell SonicWALL GRID network.

Integration with Outlook/Outlook Express

Integration with Outlook/Outlook Express+

Integration with Outlook/Outlook Express

Blocks spam and phishing email.

When Dell™ SonicWALL™ Anti-Spam Desktop is installed on a Windows-based system it acts as a plug-in to Outlook, Outlook Express, or Windows Mail. Anti-Spam Desktop evaluates email arriving via Exchange, POP, or IMAP to the Outlook, Outlook Express, or Windows Mail system, and prevents spam and phishing email from reaching the Inbox.

Integration with Outlook/Outlook Express

Integration with Outlook/Outlook Express+

Integration with Outlook/Outlook Express


How it works.

Once installed, Dell SonicWALL Anti-Spam Desktop will start each time the Outlook, Outlook Express, or Windows Mail email client is started. Anti-Spam Desktop evaluates email as it arrives, placing spam email in the Junk Mail folder, phishing email in Phishing Mail folder, and legitimate email in the Inbox. With the Challenge/Response option, challenged email will be placed in the Challenged Mail folder.

If a spam message does get delivered to the Inbox, users simply highlight the message and select the Junk button to remove it from the Inbox. This also adds the sender to a blocked list so that future email from this sender is blocked as spam. Should a legitimate email unintentionally be placed in Junk Mail folder, the user may simply highlight the message and select the Unjunk button. This action will also add the sender to an allowed list so that future email from that person is delivered correctly.

Supported platforms.

Dell SonicWALL currently supports the following platform/email client combinations for Anti-Spam Desktop. While Anti-Spam Desktop may operate on other platform/email client combinations, such combinations are NOT supported.

  • Windows 7 (32-bit and 64-bit): Outlook 2003 and Outlook 2007
  • Windows Vista (32-bit and 64-bit): Outlook 2003, Outlook 2007 and Windows Mail
  • Windows XP: Outlook 2003, Outlook 2007 and Outlook Express 6.0

Learn more.

To learn more about Dell SonicWALL Anti-Spam Desktop, review the following resources:

Features & Benefits
Get more detailed product information including supported platforms, ease-of-use features and security benefits.

Deployments
Learn about typical deployment scenarios with common network configurations and hardware.

Frequently Asked Questions
Learn more about purchasing, licensing, general operation, support and upgrading from existing products.

Online Help
Learn more about how Anti-Spam Desktop works. This same information is available by clicking on any Help link within the software.

Dell™ SonicWALL™ Anti-Spam Desktop installs on a Windows-based desktop or laptop in minutes to immediately begin protecting Outlook, Outlook Express, or Windows Mail inboxes from spam and phishing email. There are no rules to create and no lists to populate. With continued use, Dell SonicWALL Anti-Spam Desktop learns about unwanted email types, to deliver even better inbox protection.

Real-time protection.

To stay up-to-date on evolving spam and phishing attacks, Dell SonicWALL Email Security interacts in real-time with the Dell SonicWALL GRID Network. With unparalleled accuracy, this global network evaluates millions of emails each day. For each email, the GRID determines the reputation of the sender, content, links, images, attachments, and more. This enables Dell SonicWALL Anti-Spam Desktop to deliver accurate and up-to-date email protection.

Popular platforms.

The following platform/email client combinations are currently supported for Dell SonicWALL Anti-Spam Desktop.

  • Windows 7 (32-bit and 64-bit): Outlook 2003 and Outlook 2007
  • Windows Vista (32-bit and 64-bit): Outlook 2003, Outlook 2007 and Windows Mail
  • Windows XP: Outlook 2003, Outlook 2007 and Outlook Express 6.0

Powerful bayesian filtering.

Dell SonicWALL Anti-Spam Desktop stops spam with its unique Adversarial Bayesian Filtering Engine. Bayesian filtering examines the content of an email message to determine if it is spam. Unlike many spam filters Dell SonicWALL Anti-Spam Desktop also considers hundreds of other email attributes, detecting even the most subtle spammer tricks. The results are a true and complete evaluation of each message as spam or good.

Unique anti-phishing protection.

Dell SonicWALL Anti-Spam Desktop has the industry’s only Bayesian Phishing Engine. This allows Dell SonicWALL to detect phishing email with unsurpassed accuracy. Dell SonicWALL places these dangerous emails in a designated Phishing Folder, making it clear that those emails are potentially dangerous. This dramatically reduces the risk of having financial, personal, or proprietary information lost through an email-based phishing attack.

Easy-to-manage allowed and blocked lists.

Allowed and Blocks lists allow each user to personalize Dell SonicWALL Anti-Spam Desktop to meet their specific spam blocking needs. Dell SonicWALL Anti-Spam Desktop automatically creates and updates a People (email address) Allowed and Blocked List. Each user can also update these lists as they see fit. In addition, Dell SonicWALL Anti-Spam Desktop also allows each user to create and maintain a Company (Domain Name) Allowed and Blocked list and a Mailing List Allowed List.

Flexible controls.

Once installed Dell SonicWALL Anti-Spam Desktop begins blocking spam and phishing email immediately. Users have the power to change the aggressiveness of the spam detection settings based on the content of the message. For example, a user can be more aggressive in blocking email with obscene language but less aggressive in blocking email containing advertisements. Users can even choose to block or allow messages based on language. This flexibility lets users fine-tune Dell SonicWALL Anti-Spam Desktop.

Challenge-response ready

Dell SonicWALL Anti-Spam Desktop can challenge none, some, or all of the email messages received from unknown senders. Challenges can be text or a visual image and users can customize the “challenge” message.

Connectivity to Dell SonicWALL Email Security.

When Dell SonicWALL Anti-Spam Desktop is running on a desktop or laptop, it will determine if there is an active upstream copy of Dell SonicWALL Email Security. If so, Dell SonicWALL Anti-Spam Desktop will attempt to “push” its People Allowed and Blocked Lists to Dell SonicWALL Email Security, assuming that appropriate login credentials can be provided and the user is allowed to update these lists on the Dell SonicWALL Email Security system. Once set-up, this connectivity allows the user to use the “Junk” and “Unjunk” buttons in Dell SonicWALL Anti-Spam Desktop and have the Allowed and Blocked List updated on Dell SonicWALL Email Security..

Many other features.

  • Multiple Inbox Support – The Outlook version of Dell SonicWALL Anti-Spam Desktop can scan one or more different inboxes.
  • Scan Folder Option – You can re-scan your inbox or any other folder you wish just by selecting that folder and using the Scan Selected Folder option.
  • Automatic Re-scanning –The Dell SonicWALL GRID Network is always discovering new spam. This option removes any newly-discovered spam from your inbox.
  • Wireless Device Support – Email received by your desktop or laptop and forwarded to your wireless device can have spam and phishing email removed before it is sent out.

Dell™ SonicWALL™ Anti-Spam Desktop can be deployed in many ways to prevent spam and phishing attacks. Anti-Spam Desktop protects numerous Outlook, Outlook Express, or Windows Mail clients running on Windows Vista or Windows XP platforms. The following examines three typical deployment configurations, using in-house Exchange, hosted email, and Dell™ SonicWALL™ Email Security.

Figure 1 / In-house Exchange Server Scenario+

Figure 1 / In-house Exchange Server Scenario

In-house MS Exchange Server & Dell SonicWALL Anti-Spam Desktop.

In this scenario, email is received from the Internet and each user connects to the in-house email MS Exchange email server (Figure 1). Email is downloaded to the Outlook, Outlook Express, or Windows Mail client on a regular basis and is filtered for spam and phishing by Dell SonicWALL Anti-Spam Desktop. There is no requirement for the Email Server to reside in-house as long as the client can “reach” the server to retrieve email. Alternately, the Outlook, Outlook Express, or Windows Mail Client may use POP or IMAP to pull down received email from a separate email server.

Figure 2 / Hosted E-mail Scenario+

Figure 2 / Hosted E-mail Scenario

Hosted Email & Dell SonicWALL Anti-Spam Desktop.

For many organizations, an ISP or Email Hosting company receives the email and stores it until it is accessed by individual users. In this scenario, Anti-Spam Desktop can be deployed to protect Outlook, Outlook Express, or Windows Mail clients accessed via POP (but not email accessed by the client via HTTP or HTTPS).

Figure 3 / Anti-Spam Desktop Web Settings Menu+

Figure 3 / Anti-Spam Desktop Web Settings Menu

Dell SonicWALL Email Security & Dell SonicWALL Anti-Spam Desktop.

Should Anti-Spam Desktop detect an upstream Dell SonicWALL Email Security device, it will display a Web Settings menu on the Toolbar (Figure 3).

Figure 4 / Dell SonicWALL Email Security Scenario+

Figure 4 / Dell SonicWALL Email Security Scenario

In this scenario (Figure 4), Allowed and Block List information is copied upstream from Dell SonicWALL Anti-Spam Desktop to Dell SonicWALL Email Security. In this configuration each user will have two Junk Mail boxes: one on the Email Security system and one on the user’s Desktop client.

Installation & Licensing NOTE: Select a question to view or hide the answer.

How do I purchase the Dell SonicWALL Anti-Spam Desktop software?

Dell SonicWALL Email Security is available from any Dell SonicWALL Reseller through standard Dell SonicWALL distribution channels. Dell SonicWALL Resellers can purchase the software from distribution for end users. It is available in 5, 10, and 25 packs in 1, 2, or 3-year subscriptions which must be renewed to stay up to date. Renewals are also purchased from Dell SonicWALL Resellers. The price of the software is set by the Dell SonicWALL Reseller.

Where do I get the Dell SonicWALL ASD software?

Once the software is purchased it must be registered by the Dell SonicWALL Reseller using their mysonicwall.com account. After it has been successfully registered, the software is available for download by the Dell SonicWALL Reseller from the mysonicwall.com system.

What is a license key?

A License Key allows the Dell SonicWALL Anti-Spam Desktop software to operate for the period of time for which you have purchased a subscription.  A License Key will be similar in form to the following: aaaa-bbbb-cccc-dddd-eeee-ffff.

Where do I get my License Key?

When a Dell SonicWALL Reseller registers Dell SonicWALL Anti-Spam Desktop in their mysonicwall.com account, the License Key for that purchase is displayed. The License Key must be copied and pasted into the Dell SonicWALL Anti-Spam Desktop product to activate the product. There is no dynamic licensing mechanism to automatically update Dell SonicWALL Anti-Spam Desktop from mysonicwall.com.

Why does my Dell SonicWALL ASD software say it is expired?

There are two possible reasons:

  1. The License Key has expired and the software must be renewed. When you purchase a renewal you will be provided with a NEW License Key which must replace the existing License Key.
  2. You have not entered a valid License Key. Even if you have purchased the software and obtained a License Key, the key must still be entered into the product itself.
Can I convert a 30-day trial into a licensed copy?

Yes. To convert a 30-day trial copy to a licensed copy, just enter a valid License Key into the product.

Platforms & Installation NOTE: Select a question to view or hide the answer.

Which platforms and email clients are supported?

The following platform/email client combinations are currently supported for Dell SonicWALL Anti-Spam Desktop:

  • Windows 7 (32-bit and 64-bit): Outlook 2003 and Outlook 2007
  • Windows Vista (32-bit and 64-bit): Outlook 2003, Outlook 2007 and Windows Mail
  • Windows XP: Outlook 2003, Outlook 2007 and Outlook Express 6.0
Does installation require “admin” rights?

Yes. To complete the installation of Dell SonicWALL Anti-Spam Desktop, “admin” rights are required.

General Operation NOTE: Select a question to view or hide the answer.

How can I tell if Dell SonicWALL Anti-Spam Desktop is working?

There are three things to check to verify Dell SonicWALL Anti-Spam Desktop is operational.

  1. Is Dell SonicWALL Anti-Spam Desktop launching correctly when you open Outlook or Outlook Express?
    You should see the Dell SonicWALL Anti-Spam Desktop toolbar with the Junk and UnJunk buttons visible.
  2. Are you still getting spam in your inbox?
    Dell SonicWALL Anti-Spam Desktop should make an immediate impact to reduce the amount of spam that you receive in your inbox.
  3. Check the following folders to see if there is any junk email.
    All junk email filtered out by Dell SonicWALL Anti-Spam Desktop is sent to one of three folders: the Dell SonicWALL Junk Mail folder, the Dell SonicWALL Challenged Mail folder, or the Dell SonicWALL Phishing Mail folder (within the Dell SonicWALL Junk Mail folder).
What happens when if I use Outlook or Outlook Express Rules?

Most of the time, Dell SonicWALL Anti-Spam Desktop will process before “Rules” are processed. This is the expected behavior. However, under certain conditions (such as low memory), “Rules” may process first. This is due to the fact that Outlook (or Outlook Express) loads first and begins processing before the Dell SonicWALL Anti-Spam Desktop plug-in can be loaded in a timely manner due to the lack of system resources.

Can I have other anti-spam products installed with Dell SonicWALL Anti-Spam Desktop?

Dell SonicWALL Anti-Spam Desktop may not operate correctly when installed on a machine that already has an installation of a different anti-spam solution. Both products will be competing for mail client resources, which can result in neither product operating properly. Dell SonicWALL recommends uninstalling other anti-spam products before installing the Dell SonicWALL Anti-Spam Desktop.

I have Microsoft Junk Email protection. Do I need Dell SonicWALL Anti-Spam Desktop?

The decision is up to you. Dell SonicWALL Anti-Spam Desktop has features such as Anti-Spam Aggressiveness Settings, Foreign Language Blocking, Dell SonicWALL GRID Network Updates, Challenge/Response, Bayesian Phishing Engine, a separate Phishing Folder, and more. These features are not part of the Microsoft Junk Email protection product.

Can Dell SonicWALL Anti-Spam Desktop be used with Microsoft Junk Email Protection?

Yes, but the results can be confusing. For example, Dell SonicWALL will deliver spam it detects to the Dell SonicWALL Junk Email folder and Microsoft will deliver spam it detects to the Junk Email folder, creating two different places for spam to reside. In addition, both systems will attempt to keep Allowed and Blocked lists which are not shared. If you are going to use Dell SonicWALL Anti-Spam Desktop, we recommend that you turn off Microsoft Junk Email Protection.

How do I uninstall Dell SonicWALL Anti-Spam Desktop?

There are two methods to uninstall Dell SonicWALL Anti-Spam Desktop:

Uninstall from the Start Menu

  1.  Close down any open programs including Outlook and Outlook Express. 
  2. Click on the Start button and select All Programs (or Programs)
  3. Select Dell SonicWALL Anti-Spam Desktop.
  4. Click on "Uninstall"
  5. Click the Next button, and then click the Finish button.  

Uninstall from the Control Panel

  1.  Close down any open programs including Outlook and Outlook Express.
  2. Click on the Start button, and select the Control Panel (or Settings then Control Panel)
  3. Double click on "Add or Remove Programs."
  4. Find and click on Dell SonicWALL Anti-Spam Desktop in the list, then click on the Change/Remove button to start the uninstall.
  5. Click the Next button, and then click the Finish button.

Support NOTE: Select a question to view or hide an answer.

What kind of product support is available?

Dell SonicWALL Anti-Spam Desktop is a simple product that has been installed and is operating on over one million desktop and laptop systems world-wide. Most problems can be quickly resolved by following these steps:

  1. Use the Dell SonicWALL Anti-Spam Desktop online Help pages – these pages can be accessed online or via the “Help” link in the product.
  2. Go to the Dell SonicWALL Anti-Spam Desktop support Web page – located in the “Support” section on the sonicwall.com Web site, this page provides easy access to Release Notes, Technical Notes, Admin and User Guides and other support resources.
  3. Contact your Dell SonicWALL Reseller. Your Dell SonicWALL Reseller is in the best position to answer any questions regarding licensing, renewals, purchases, etc. They also have the “Virtual Serial Number” and the contact information needed to contact Dell SonicWALL Technical Support.
  4. Ask your reseller to use the Web form on the Support page to send an email to Dell SonicWALL Technical support at ASDSupport@sonicwall.com.
What is a Virtual Serial Number and where do I get it?

The Virtual Serial Number is created when a Dell SonicWALL Reseller registers a purchase of Dell SonicWALL Anti-Spam Desktop in their mysonicwall.com account. The Virtual Serial Number is needed to contact Dell SonicWALL Technical Support to ensure that only people who have paid for the Dell SonicWALL Anti-Spam Desktop receive support.

MailFrontier Desktop Customers NOTE: Select a question to view or hide the answer.

Is Dell SonicWALL Anti-Spam Desktop the same as MailFrontier Desktop?

Dell SonicWALL Anti-Spam Desktop is a new version of MailFrontier Desktop which has been branded as a Dell SonicWALL product. Dell SonicWALL Anti-Spam Desktop replaces MailFrontier Desktop.

Will I get upgraded to Dell SonicWALL Anti-Spam Desktop?

If your subscription of MailFrontier Desktop is current, you will be automatically upgraded to Dell SonicWALL Anti-Spam Desktop. If your subscription has expired, you are reminded of this fact each time you start MailFrontier Desktop.

How do I renew MailFrontier Desktop?

If your subscription for MailFrontier Desktop has expired, you can press the “BUY NOW” button in the product and it will instruct you on how to renew your subscription.

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