SonicWALL Security Products Partners | Contact Sales 1-800-509-1265

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Privacy Statement

This privacy statement is applicable to SonicWALL, Inc. (“SonicWALL,” “We” or “us”). SonicWALL is part of the Dell group of companies.

Collection of Personal Information

Personal Information is information that can be used to uniquely identify or contact a single person. SonicWALL may obtain Personal Information about individuals when those individuals specifically provide Personal Information to SonicWALL, such as by registering SonicWALL products, purchasing a SonicWALL product, contacting SonicWALL’s sales department, creating a web account, downloading a software trial or an update, requesting support, participating in a marketing/sales promotion or online survey, requesting marketing materials, signing up for a webinar and through other means. SonicWALL maintains appropriate safeguards, consistent with the standards of the industry, to ensure the security, integrity and privacy of personal information collected from individuals.

Use of Personal Information, Choosing not to receive communications and Corrections

We may use Personal Information for the following purposes:

  • The Personal Information we collect allows us to keep you posted on SonicWALL’s latest product announcements, SonicWALL affiliates’ product announcements, software updates, and upcoming events. It also helps us to communicate to you about our products, services, content, and send you advertising.
  • We also use Personal Information to help us develop, deliver, and improve our services, products, content, and advertising.
  • From time to time, we may use your Personal Information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
  • We may also use Personal Information for internal purposes such as data analysis and research to improve SonicWALL’s services, products, marketing and customer communications.
  • If you sign-up for or enter into a marketing or sales promotion, we may use the Personal Information you provide to administer those programs as well as for any purpose set forth herein and as may be specified in that particular marketing/sales promotion.

At the time you provide Personal Information via a SonicWALL website, you will have the opportunity to indicate whether you would like to choose not to receive promotional and/or marketing information about other products and services from SonicWALL. If you do choose not to receive marketing and/or promotional information, SonicWALL may still use your Personal Information to contact you regarding account status, changes to a SonicWALL agreement, to meet SonicWALL’s support or warranty obligations and other matters relevant to use of the underlying SonicWALL product or service purchased and/or used by you. You may, via or by contacting us at the below address, request to update, correct or erase Personal Information previously submitted which you believe is erroneous. You may choose not to receive further promotional and/or marketing information about SonicWALL products and services at any time by contacting

Disclosure of Personal Information

At times SonicWALL may make certain Personal information available to its affiliates and strategic partners (including resellers) that work with SonicWALL to provide SonicWALL products and services, or that help SonicWALL communicate with you. Personal Information will only be shared by SonicWALL to allow SonicWALL affiliates to share information with you about those affiliates’ products, to communicate with you or to provide or improve SonicWALL and our affiliates’ products, services and advertising; it will not be shared with third parties for their own purposes. As described above, you may choose not to have your Personal Information used for promotional or marketing purposes.

SonicWALL may also share Personal Information with companies who provide services for SonicWALL such as information processing, extending credit, fulfilling customer orders, delivering products and services, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. Some of these service providers may be located outside of your country. These companies are obligated by appropriate contracts with SonicWALL to protect your Personal Information and may be located wherever SonicWALL markets its products. Further, SonicWALL may disclose your Personal Information as required by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence.

We may also disclose Personal Information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our intellectual property, operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all Personal Information we collect to the relevant third party.

Use of Cookies and Other Technologies

SonicWALL uses cookies on its websites and may use other technologies such as pixel tags and web beacons on its websites and digital marketing materials.

SonicWALL uses cookies to let us know when you visit our websites, how you interact with us, how you prefer to view content, and how we may enrich your user experience and customize your relationship with SonicWALL, including providing you with more relevant advertising.

We work with trusted partners who use cookies to help us display more relevant content and appropriate communications to you when you visit SonicWALL and other websites. Our trusted partners may use cookie information gathered from your visits to SonicWALL to deliver content via the Internet, whether you are on our website or another website. They may also use cookies to measure the effectiveness of the content they deliver.

Cookies may collect information about how you use websites, which pages you go to most, from which site you came, as well as what services you used or products you purchased. This helps us to improve our websites and make them easier for you to use.

We and our partners may send you customized communications, based on your previous activities and your visits to our website.

In addition, when you click on some links in communications you receive, our service providers may place a cookie on your browser. This cookie would be used to gather information about the products and services you view and purchase on our website. It may also be used to provide more relevant content to you in the future.

Many browsers will automatically accept cookies. You can set your browser or SonicWALL Internet security appliance to reject cookies and certain other technologies. Please be advised that some parts of the SonicWALL web site may not function properly if the cookies or other technologies are rejected.


SonicWALL’s websites may contain links to third-party sites. SonicWALL cannot control and is not responsible for the privacy practices of such third-party sites. SonicWALL encourages users to be aware when they leave, or any other SonicWALL website, and to read the privacy statements of each web site they visit. This Privacy Statement applies only to SonicWALL.

Effective Date, Notification of Changes and Contacting SonicWALL

The foregoing policy is effective as of January 2013. SonicWALL reserves the right to change this Privacy Statement at any time. If SonicWALL materially changes its Privacy Statement, those changes will be posted on the SonicWALL privacy statement page (see  ). If you have questions or concerns regarding this Privacy Statement, please contact SonicWALL at