Privacy Policy

This privacy statement is applicable to SonicWALL, Inc. (“SonicWALL”) and all its affiliates.

Collection of Personal Information

Personal information is information that can be used to uniquely identify or contact a single person.  SonicWALL may obtain personal information about individuals when such individuals specifically provide such information to SonicWALL, such as by registering SonicWALL products, purchasing a SonicWALL product, contacting sales, creating a web account, downloading a software trial or an update, requesting support, participating in a marketing/sales promotion or online survey, requesting marketing materials, signing up for a webinar and through other means. SonicWALL maintains appropriate safeguards, consistent with the standards of the industry, to ensure the security, integrity and privacy of personal information collected from individuals.

Use of Personal Information, Opt-Out and Corrections

We may use personal information for various purposes as follows:

• The personal information we collect allows us to keep you posted on SonicWALL’s latest product announcements, software updates, and upcoming events. It also helps us to market to you our products, services, content, and advertising.
• We also use personal information to help us develop, deliver, and improve our services, products, services, content, and advertising.
• From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
• We may also use personal information for internal purposes such as data analysis, and research to improve SonicWALL’s services, products, marketing and customer communications.
• If you sign-up for or enter into a marketing or sales promotion we may use the personal information you provide to administer those programs as well as for any purpose set forth herein and as may be specified in that particular marketing/sales promotion.

At the time an individual provides personal information via a SonicWALL website, he or she will have the opportunity to indicate whether he or she would like to "opt-out" of receiving promotional and/or marketing information about other products and services from SonicWALL.  Notwithstanding any opt-out of receiving marketing and/or promotional information by the individual, SonicWALL reserves the right to use personal information to contact a customer regarding account status, changes to a SonicWALL agreement, to meet SonicWALL’s support or warranty obligations and other matters relevant to use of the underlying SonicWALL product or service purchased and/or used by the customer. 

Individuals may, via MySonicWALL.com or by otherwise contacting us at the below address, update/correct personal information previously submitted which the user believes is erroneous.

Collection and Use of Non-Personal Information

We also collect and/or may create non-personal information − data in a form that does not permit direct association with any specific individual.  We may collect, create, use, transfer, and disclose non-personal information for any purpose. 

Disclosure of Personal Information

At times SonicWALL may make certain personal information available to strategic partners (including resellers) that work with SonicWALL to provide SonicWALL products and services, or that help SonicWALL market to customers. Personally identifiable information will only be shared by SonicWALL to market, provide or improve our products, services and advertising; it will not be shared with third parties for their own marketing purposes.  As set forth above, you may opt-out of having your personal information used for promotional or marketing purposes.

SonicWALL may also share personal information with companies who provide services for SonicWALL such as information processing, extending credit, fulfilling customer orders, delivering products and services, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever SonicWALL markets its products.
Further, it may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for SonicWALL to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our intellectual property, operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Use of Cookies and Other Technologies

SonicWALL uses cookies on its websites and may use other technologies such as pixel tags and web beacons on its websites and digital marketing materials. These technologies help us better understand user behavior, tell us which part of our website people have visited, whether an electronic marketing brochure is opened, facilitate and measure the effectiveness of advertisements and marketing materials and similar uses. Our use of cookies includes storing visitor preferences, recording session information such as items that customers add to their shopping cart, recording user-specific information on what pages of our website people have visited, customizing Web page content based on visitors’ browser type or other information that the visitor sends or based on their behavior.  Most browsers will automatically accept cookies. You can set your browser or SonicWALL Internet security appliance to reject cookies and certain other technologies. Please be advised that some parts of the SonicWALL web site may not function properly if the cookies or other technologies are rejected.

Links

SonicWALL’s websites may contain links to third-party sites. SonicWALL cannot control and is not responsible for the privacy practices of such third-party sites. SonicWALL encourages users to be aware when they leave SonicWALL.com, MySonicWALL.com or any other SonicWALL website, and to read the privacy statements of each web site they visit. This Privacy Policy applies only to SonicWALL and its affiliates.

Policy, Policy Changes and Contacting SonicWALL Regarding Policy

The foregoing policy is effective as of December 2011. SonicWALL reserves the right to change this policy at any time.   If SonicWALL changes its Privacy Policy, those changes will be posted on the SonicWALL privacy page (see www.SonicWALL.com/us/Privacy_Policy.html).  If you have questions or concerns regarding this privacy statement, please contact SonicWALL at privacy@sonicwall.com.

January 2012