SonicWALL® Anti-Spam Desktop Help

Settings

Clicking on the Settings icon provides access to the Settings window shown below. This window allows you to set-up the Anti-Spam Desktop to optimize how it works for you.  Each option will be discussed below.

Junk Folder Settings

The Junk Folder Settings section allows you to configure how long you will keep email that is located in the SonicWALL Junk Mail folder (including the SonicWALL Phishing Mail folder) and the SonicWALL Challenged Mail folder.  If you press the Configure button in this section you are allowed to change these settings as shown below.

In this window you can change the number of days that junk mail (spam and phishing mail) or challenged mail is kept before it is moved to your deleted items folder.  The number entered must be a whole number and fall within the specified range for each folder: 1 to 10,000 days for junk mail and 7 to 10,000 days for challenged mail.  The default is 180 days for each.  Typical settings are 7 days for Junk Mail and 30 days for Challenged Mail.  Keeping mail in the junk mail or challenged mail folders does not impact the performance of SonicWALL Anti-Spam Desktop.

Wireless Device Support (Email Forwarding)

Selecting this option allows you set-up your system to forward a copy of all good email to another valid email address, including, but not limited to Blackberry, Palm, and other PDA devices.  To set-up this option, click Configure in the Wireless Device Support section. This will display the following window.

 

Configuring Email Forwarding
  1. Enter the email address of where the email will be forwarded. Remember this can be any device with a valid email address. ASD will forward all good email messages to this address. More than one email address can be entered, separated by a space.
  2. Check the next box if only headers are to be forwarded and not the entire message.
  3. Please enter the maximum number of email messages (or headers) that should be forwarded in any 24 hour period. The default is 50.
  4. Click on Email Server if you need to configure the outgoing SMTP server. This is only needed if you are not using the default SMTP server to forward your email.  You may need to discuss this setting with the administrator of your email system to determine if a value is needed here and what that value needs to be. Once you have set-up this option you can use the Send Test Email to determine if it is working correctly.

Important Notes on Email Forwarding

Auto Report Phishing Email

Placing a checkmark in this box will cause all phishing email you receive to be automatically sent to SonicWALL for analysis.  This helps SonicWALL ensure that phishing email is correctly identified and removed from your inbox.

The first time a phishing email is detected and queued to be sent to SonicWALL for analysis a confirmation window will pop up to confirm that you really want this email to be sent.  Selecting Yes will send the email and selecting No will stop the email from being sent.  Email sent from your system using this option will be placed in your Outbox and will be sent just like any other email you send.

Show Confirmations

Placing a checkmark in the box next to either Contribute Junk Email or Contribute Phishing Email will cause a confirmation window to appear (see figure below) each time you select Report Junk Mail or Report Phishing Email from the SonicWALL Options menu on the Anti-Spam Desktop toolbar.  If, for example, you check the Contribute Junk Email box, then you will receive the confirmation window, shown below, when you select Report Junk Mail from the SonicWALL Options menu.

This option is provided to allow you to have complete control over the email messages that are leaving your system, even if they are Junk or Phishing messages.

Outlook Multiple Inbox Support

By default, SonicWALL Anti-Spam Desktop will only scan the default Outlook Mailbox for spam and phishing.  Enable this checkbox to scan Inbox messages for other IMAP or POP3 accounts or Exchange mailboxes. This option applies to Outlook only.

Rescan Folder

SonicWALL Anti-Spam Desktop can rescan your Inbox for spam or phishing email. This allows the system to potentially remove junk email from your Inbox based on the latest email protection information received from the SonicWALL GRID.

If you enable the rescan option (idle scan) you can specify how often you wish to rescan your Inbox and how many days to go back in the rescan process. The rescan will scan the unread email messages in all of your mailboxes (including multiple Outlook mailboxes if specified) to remove any newly discovered spam and phishing messages. The rescan will only be done when the system is idle so as not to interfere with your use of the computer system.

SonicWALL Anti-Spam Desktop Signature

Placing a checkmark in this box will enable the following signature block to appear at the bottom of all email you send: 

This mailbox protected from junk email by SonicWALL Anti-Spam Desktop from SonicWALL, Inc. http://www.sonicwall.com

This signature appears only if you are not using another default signature. 

NOTE: The SonicWALL signature block is automatically inserted when the application is in “trial” mode. When the application is purchased and converted to a registered version, the signature block is deactivated.

SonicWALL Notifications

If you enable SonicWALL Notifications by placing a checkmark in this box it will allow SonicWALL Anti-Spam Desktop to alert you with a popup window in the lower right corner of your screen when new, highly aggressive, spam and phishing threats are discovered.  A sample notification is shown below:

NOTE: When you receive a notification such as this, be aware that you may or may not have been exposed to this type of spam or phishing email. This is a general warning issued to everyone in the SonicWALL Anti-Spam Desktop community.

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