Customer Support

24 x 7 x 365 Self-Serve Assistance

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Welcome to SonicWALL Support and Services. Our full range of services includes extensive online resources and enhanced support programs. SonicWALL also offers a comprehensive curriculum of Technical Training Services and unique Consulting Services tailored to meet the needs of our customers.

Service Bulletin »

Sept 16 2008 - SonicWALL SSL VPN: Firmware v3.0 available to all customers in order to address NetExtender vulnerabilities on SSL-VPN 200, 2000 and 4000 products.

Documentation »

Browse the complete SonicWALL support documentation library on the SonicWALL North America website.

Warranty Policy and Support Programs »

Please review our Warranty Support Policy and purchased Support Agreement Programs available for product coverage.

Contact Support

Web-based Support

Submit an electronic request for support. Please log in to our Customer Support Portal using your mySonicWALL.com username and password. If you are not a registered user, click here.

Note: Your SonicWALL product(s) must be registered to use SonicWALL Support Services.

Telephone Support

Asia Pacific Available in English

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Country

Toll-Free Phone Number

Toll Phone Number

Australia

+1 800.35.1642

Hong Kong

+1 800.93.0997

India

000.800.100.3395

Japan

+81 (0)3.3457.8971

New Zealand

800.446489

Singapore

+800.110.1441

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